BMW of Arlington

awesome!! Gerald was awesome in helping my friend buy a used car. Being a college student from out of state was hard, but everyone at the dealership was extreme Gerald was awesome in helping my friend buy a used car. Being a college student from out of state was hard, but everyone at the dealership was extremely accommodating and helpful and made sure that we had the best experience possible More

Professor of BMW's who goes the Extra Mile! I recently had and issue with my 2013 535i and dropped it off at Dealer on Sunday. Service rep called notified me of situation on Dealership under c I recently had and issue with my 2013 535i and dropped it off at Dealer on Sunday. Service rep called notified me of situation on Dealership under construction could be small delay. Long story short after couple of days needed update my rep had made it known he was going to Houston for training. After couple of days not update I called John Alexander the person who has been there for me for years and he had recently sold me this car at end of lease. He dove in head first got me some answers and got service rep to keep me posted while my regular service advisor was out of town. Later in week John Alexander called me back to follow-up that I was being taken care of. Can't say that I was surprised over the years he has trained my daughter on operation of her car even though it wasn't purchased thru him. John is the reason I'm still at BMW of Arlington. Thanks for listening. More

Great service! John Alexander was awesome, super friendly and very helpful and patient taking his time to show me how everything worked. This is my 2nd BMW that I ha John Alexander was awesome, super friendly and very helpful and patient taking his time to show me how everything worked. This is my 2nd BMW that I have leased from him and I will continue to do business with him and will refer anyone I know to him! More

Outstanding professionalism!!! Great experience purchasing an used vehicle. Thomas Hayden was very professional, friendly, and accommodating. Mr. Hayden arrived at the airport on Great experience purchasing an used vehicle. Thomas Hayden was very professional, friendly, and accommodating. Mr. Hayden arrived at the airport on time and even offered lunch. I got a great used vehicle at a fair price free of any pressure. I recommend BMW/Mini of Arlington and especially see Thomas Hayden. Great guy!!! More

John Alexander, excellent salesman John Alexander made our purchase of a new car really less stressful for me, taking all the time needed to help make my choice and the extras I needed John Alexander made our purchase of a new car really less stressful for me, taking all the time needed to help make my choice and the extras I needed ( age 82 yrs. love those safety features!) If I need a future car, I will contact John. More

Great Sales Experience with Bryan Baker If you are looking for a great deal on a BMW call Bryan 214-918-3369. He even has his on assistant to help through the whole process. Great all around If you are looking for a great deal on a BMW call Bryan 214-918-3369. He even has his on assistant to help through the whole process. Great all around experience. More

Great Service BMW of Arlington did a great job setting us up in our new car. We had a minor issue with it when we took delivery and they made all the arrangements t BMW of Arlington did a great job setting us up in our new car. We had a minor issue with it when we took delivery and they made all the arrangements too get it taken care of including valet service to pick up the car and have it taken care of. They even rushed it back to us when we needed it to head out of town for the weekend. The team really looks out for you. More

On the ball! Bonnie is the sales rep I have used for the last 4 BMWs I've gotten. She knows me as a customer and makes suggestions for cars she thinks I would li Bonnie is the sales rep I have used for the last 4 BMWs I've gotten. She knows me as a customer and makes suggestions for cars she thinks I would like. The whole staff is efficient and very pleasant. Makes the process enjoyable! More

Excellent dealership Bonnie and everyone I worked with were professional, helpful and accommodating. I've purchased several BMW's here and she and her team are the main r Bonnie and everyone I worked with were professional, helpful and accommodating. I've purchased several BMW's here and she and her team are the main reason. I drive past another BMW dealership to come here so convenience is not the primary motivation for me, it's the customer service. More

Great Experience By far the most pleasant auto purchasing experience I've ever had, and I've had many. John Thompson is knowledgeable, professional, friendly and since By far the most pleasant auto purchasing experience I've ever had, and I've had many. John Thompson is knowledgeable, professional, friendly and sincerely cares about making sure his customers find the right car for them. He listens, is patient and acts more as a partner or adviser in the process than utilizing high pressure sells techniques to move existing inventory. John truly understands the concept of customer service and satisfaction. 5 stars all the way. After the sale was completed, I was placed in the care of John Alexander to cover in more detail the features of the vehicle and greeted with more of the same - extremely knowledgeable, friendly and professional service. John took his time to set me up and go thru all the features of the car. He was patient and helpful with his instruction and demos, making sure I understood everything and didn't have any questions. Another 5 star performance. The team of John and John at BMW of Arlington are the best, hands down. I highly recommend them. More