BMW of Arlington

Car buying doesn't get better than this! When my BMW got to the last 6 months of my lease term, I received a call from Debbie Wilson about my lease-end options. From the minute Debbie said " When my BMW got to the last 6 months of my lease term, I received a call from Debbie Wilson about my lease-end options. From the minute Debbie said "hello" and introduced herself, it was readily apparent her primary interest was helping me understand my lease-end options and making the lease-return process as smooth and surprise-free as possible. When I told her I was still enjoying my car and happy to keep it until the lease ended, Debbie was completely understanding, and made no effort to pressure me to get out of my car before I was ready. Over the next few months, Debbie would check in with me to see if I had any questions, and to find out if I'd begun considering what I might get next. I told her I was thinking about either another BMW or a Mini. Debbie made no attempt to pressure me into either one. Instead, she worked with me by letting me know what models where available and the various options and pricing for each. When the time came, I decided to go with a Mini. Even though Debbie didn't work at the Mini store, she stuck with me throughout the entire process or selecting and purchasing my Mini. Never once did I feel "sold"; rather, I felt like I had a friend who was truly interested in making sure I got the right car for me at great price. And, even since buying my new car, I still get follow up messages from Debbie making sure I'm enjoying the car and seeing if there is anything else she can do to make my before- and after-the sale experience with BMW/Mini of Arlington the best it can be. She has succeeded in spades. I can't recommend Debbie and the entire team at BMW/Mini of Arlington highly enough. This was my second purchase from them, and I have no doubt I'll be going back when the time comes to replace my Mini (which I don't plan on doing anytime soon ... what a fun car!!). More

Enjoyed buying experience I have bought many cars. When I find a dealer I like, I stay with them. I was shopping to buy a particular BMW that I knew I had to order. Ahmed Ali a I have bought many cars. When I find a dealer I like, I stay with them. I was shopping to buy a particular BMW that I knew I had to order. Ahmed Ali assisted me with ordering exactly what I wanted. The day I took delivery of my BMW, Ahmed Ali had me picked up. When I arrived, my new BMW was inside on the showroom floor. No one was allowed to be in it except me. I have been treated by everyone at the dealership like a VIP. I recommend this dealership to everyone. More

Great dealership! I absolutely love going into this dealership! I have purchased 3 vehicles from them. Great customer service! Everyone is so friendly & knowledgeable. I absolutely love going into this dealership! I have purchased 3 vehicles from them. Great customer service! Everyone is so friendly & knowledgeable. I worked with Ahmed Ali, he made the whole process so easy. I will definitely continue to use them & recommend them to all my friends! More

Simple, Effective, No Arguments; Exactly as it should be I've worked with Bryan Baker at BMW of Arlington exclusively for about 5 years and have leased and purchased several vehicles through him. I love tha I've worked with Bryan Baker at BMW of Arlington exclusively for about 5 years and have leased and purchased several vehicles through him. I love that Bryan manages all the details for me and makes sure there aren't any surprises or details that would tarnish the interaction with BMW. He is fully accountable for the entire process. Although I would never expect it of him, he's always looking to go out of his way to do something extra for me, or to make the transaction a little smoother. I recently had an interaction with a different dealership (different brand), leasing a vehicle for my business. It was a very different experience, which is what led me to leave this review. I've heard others talk about dreading buying a car or dealing with a salesman (I'm a salesman myself) which seemed strange as I enjoy the process immensely. Working with the other dealer made me realize that Bryan approaches the process differently - he enters the transaction expecting to do business with you again, so everything he does is consistent with earning your business again. Although he's too humble to verbalize it, a look around at the plaques on the floor in his office would confirm that I'm not the only one who appreciates what how he does business. More

Ahmed Ali is the guy to see! First BMW purchase - Ahmed took care of me from beginning to end. And still stays in touch even 9 months later by text and email. Great place to buy a First BMW purchase - Ahmed took care of me from beginning to end. And still stays in touch even 9 months later by text and email. Great place to buy a new car. Service is stellar. More

First time car buying made easy I had just begun to entertain the idea of buying a car for the first time when I walked into BMW of Arlington. Initially, I just wanted to test drive I had just begun to entertain the idea of buying a car for the first time when I walked into BMW of Arlington. Initially, I just wanted to test drive a few models to get an idea of what was out there. Ahmed Ali immediately came up and introduced himself. By the time I left the dealership, I was already picturing myself in a new BMW. A week later, I found the exact car I wanted online and sent him the specs and price that I wanted. Ahmed beat the price, got me the exact car I wanted, and even managed to secure me one of the first 2017's off the production floor. Ahmed Ali and Brendon Porter made my first car buying experience a breeze and, surprisingly, enjoyable. I would highly recommend anyone in the market for a new car give them a call. More

Quick, Reliable, & Fair prices My mother has worked with Bryan Baker for quite a few years. Once she referred him to me everything went as smooth as possible. I told him what I want My mother has worked with Bryan Baker for quite a few years. Once she referred him to me everything went as smooth as possible. I told him what I wanted and he went and got it. Not only was this all handled via phone, the process didn't take long at all and he got the price I asked for. I highly recommend Bryan! More

Great experience with AHMED ALI. Went in and spoke to Ahmed while waiting on our insurance to settle our old car . They didn't have the exact equipped 435 convertible we wanted on the Went in and spoke to Ahmed while waiting on our insurance to settle our old car . They didn't have the exact equipped 435 convertible we wanted on the lot that day but amazingly they asked if they could order the exact car we wanted and we had it within a few weeks.. Great experience! More

Bought a new BMW 5 series! I worked with Debbie Wilson on buying my 2015 BMW 528i. The dealership was very fast and efficient with the deal and didn't waste any time. Awesome ex I worked with Debbie Wilson on buying my 2015 BMW 528i. The dealership was very fast and efficient with the deal and didn't waste any time. Awesome experience! More

Bought a BMW X6 I worked with Ahmed Ali on getting a X6 he worked really hard on getting me the best deal !! I was very happy to have my new car . I worked with Ahmed Ali on getting a X6 he worked really hard on getting me the best deal !! I was very happy to have my new car . More