BMW of Arlington

I just had the most amazing car buying experience ever!!!! My husband and I had been to 3 dealerships in one day looking for the perfect vehicle. From all 3 locations we received horrible PUSHY ser ever!!!! My husband and I had been to 3 dealerships in one day looking for the perfect vehicle. From all 3 locations we received horrible PUSHY service. Finally we stopped for lunch and I used that time to hit the internet to see what I could find. I found a used Cadillac that I really liked at Moritz, so I called and inquired. I was directed to Mr. Doug Mayberry who answered my questions and invited us in. Once we arrived he greeted us at the door with a smile and offered us drinks. THATS GOOD SERVICE IF YOU ASK ME!!!! After that we chatted in his office for a while and I loved his honesty!! He kept it real!! He brought a vehicle around that we absolutely fell in love with! I was very nervous thinking to myself this is too nice for me to afford. My husband and I have not so perfect credit, so I thought that would add more of an issue. Throughout the whole process Mr. Mayberry kept reassuring me that it was going to be alright! Shortly after Mr. Tony Canady came in and said you guys are approved, but he didnt like the deal. He said give me a few minutes to submit to another lender. !5 minutes later we were jumping for joy listening to the news that we had a beautiful Cadillac that we could actually afford!!!! These guys absolutely went above and beyond to provide the best service!!! I truly cannot put into words how unbelievably awesome Mr. Dewberry and Mr. Canady are! More

John Brunson made our trip to Arlington well worth it. We bought a 2008 Mini Cooper and the service was outstanding. Even though we live in Shreveport, LA we will definitely buy our next car from Mortiz We bought a 2008 Mini Cooper and the service was outstanding. Even though we live in Shreveport, LA we will definitely buy our next car from Mortiz Mini. We couldn't be happier... Thanks John! Jackie and Jeff from Shreveport, LA. More

Great experience, I would return to this dealer for further business. Our salesman (John) exceeded the expectations my wife and I had. Thank You. Jeff Meyers further business. Our salesman (John) exceeded the expectations my wife and I had. Thank You. Jeff Meyers More

I just purchased/leased a new Mini hardtop through Moritz in Arlington with the assistance of my long time Moritz BMW sales person, John Alexander. The process was not only pain free but actually pleasant. in Arlington with the assistance of my long time Moritz BMW sales person, John Alexander. The process was not only pain free but actually pleasant. I did test drives on Friday and drove my new car home on Saturday. John even had all of the technology set up exactly as he knew I like it when I picked it up. More

Talked to Brian McNulty on the phone about trading our BMX Z4 for a Mini. Told him we would come in but did not make it on the day we said we would. Brian called us back to let us know he was confident BMX Z4 for a Mini. Told him we would come in but did not make it on the day we said we would. Brian called us back to let us know he was confident we could make a deal. Had he not called back, we probably would not have come in. He was very courteous and worked to give us the best trade in for our car. More

Whenever I visit this dealership, I am always greeted quickly with a smile. My smallest concerns are addressed. When I decided to trade rather than service my previous MINI, Chris immediately put my in t quickly with a smile. My smallest concerns are addressed. When I decided to trade rather than service my previous MINI, Chris immediately put my in touch with Brian McNulty who showed up only moments later to help me get into a new MINI. He updated me regularly about the transport of the MINI I wanted to the Moritz dealership; and by the time I drove off the lot in my new vehicle today, I was completely satisfied. More

John, was very patient and helpful went making my decision on which car to choose. He is very knowledgeable when it comes to these cars. I highly recommend him when it comes to buying a BMW. decision on which car to choose. He is very knowledgeable when it comes to these cars. I highly recommend him when it comes to buying a BMW. More

Ther service was A+ from to start to finish. There was not a car on the lot that fit our long list of requested options. Samantha sent us numerous pictures and options and had a car shipped in from severa not a car on the lot that fit our long list of requested options. Samantha sent us numerous pictures and options and had a car shipped in from several states away. The car had everything we wanted, and was in spotless and immaculate condition as it sat on the showroom floor when we arrived to make the purchase. She went over every function and detail on the car. Tresha had most of our paperwork ready for us to sign and process. Tresha was knowledgable about the warranty offerings and helped us in that part of the purchase as well. This is our second vehicle to purchase there and I am sure it will not be the last. I will definitely refer my friends and family to Moritz and to Samantha and Tresha as well. Thank you!! More

Timothy Darrough was exceptional! He made my experience very personable like my husband and I were the only ones at the dealership! Wonderful buying experience! very personable like my husband and I were the only ones at the dealership! Wonderful buying experience! More