
BMW of Arlington
Arlington, TX
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I'm a young guy right out of college and this was my first experience buying a car from a dealership. I've always heard nightmare stories about car salesman being too pushy and all around just trying t first experience buying a car from a dealership. I've always heard nightmare stories about car salesman being too pushy and all around just trying to work the customer over. John was very professional and helpful, as was Tony in getting my loan right with the bank. All in all, just a great experience and I will have to come back next time. More
I gave the highest rating possible because I was 100% happy with my lease, color and upgrades of my car and the customer service I received from everyone at the dealership. happy with my lease, color and upgrades of my car and the customer service I received from everyone at the dealership. More
I was really dreading looking at cars. I always feel like I'm being pushed. Timothy was delightful. He was not at all pushy or agressive. He showed us the MINI models & let us drive all we wanted to. like I'm being pushed. Timothy was delightful. He was not at all pushy or agressive. He showed us the MINI models & let us drive all we wanted to. He spent 3-4 hours with me & my sister. I shopped other dealers trying to find the best buy. Timothy really worked with me & made it a very pleasant experience. My sister bought her MINI in 2010 & loves your dealership. She really likes Tony in the service department. I will tell anyone wanting to look at or buy a MINI to come to Moritz & ask for Timothy even if they have to wait. He's worth the wait. He even came to my home (far south Garland) & took me to the dealership to buy my car. He went above & beyond what I would have expected. I can't give him enough praise for being such a nice young man. He's great. More
The dealership recently acquired the Lexus I have been searching for and had it listed at a good price. Upon contacting the dealership I was put in contact with John Brunson. His demeanor and tone over th searching for and had it listed at a good price. Upon contacting the dealership I was put in contact with John Brunson. His demeanor and tone over the phone was calm and helpful. He was more interested in answering my questions and getting me information than hurrying a sale over the phone. After setting an appt, I took the hour long drive from North Frisco to Arlington to visit this dealership and have to admit, it was a great experience. The staff is warm and inviting and I did not feel pressure at all from John. After negotiating a bit we came to an agreement and I bought the car. Thanks to Tony for finding me an excellent rate and made the closing process painless. Overall I would highly recommend this dealer and will tell family and friends about them. More
Mike Moore (now at Moritz Kia, I believe) went way above and beyond in a complicated sale/trade situation to make everything work out for us on a new BMW purchase! Mike's diligence, honesty and attention f and beyond in a complicated sale/trade situation to make everything work out for us on a new BMW purchase! Mike's diligence, honesty and attention framed our very positive experience at Moritz BMW. We very much appreciate Mike and the opportunity to work with and get to know him was a real pleasure. Besides his sincere approach in the showroom, he is just a super nice guy! I feel that he would work hard for a customer at any dealership you may find him! More
This is our fourth vehicle we've purchased from Moritz and are treated with excellent customer service each time. A family owned business, Moritz emphasizes building long term relationships with th Moritz and are treated with excellent customer service each time. A family owned business, Moritz emphasizes building long term relationships with their customers. We highly recommend Moritz. More
I recently purchased a pre-owned BMW and I was working with John. He was friendly and helpful in making sure that the car was delivered to our satisfaction. I like working with John as he give his honest with John. He was friendly and helpful in making sure that the car was delivered to our satisfaction. I like working with John as he give his honest opinions and he listens to what I need. He did not give me any sales pressure at all. I recommend John if you are looking to purchase or a test drive. More
From the second I first called up David he made the entire process so easy for me. He was an extreme help to me and made my first car buying experience a great one! I will forever buy BMW only from M entire process so easy for me. He was an extreme help to me and made my first car buying experience a great one! I will forever buy BMW only from Moritz solely for how well they treated me. More
I recently purchased a used BMW X3 from Moritz. John was responsive and efficiently throughout the process. He understood my budget and needs. He was very personable and honest. I did not feel pressured or responsive and efficiently throughout the process. He understood my budget and needs. He was very personable and honest. I did not feel pressured or 'sold' at anytime. I would absolutely recommend John to potential buyers! More