BMW of Arlington

No pressure from the salesman, and the overall customer service has always (6th BMW purchased from Moritz) excellent! Price was discounted from sticker as well. service has always (6th BMW purchased from Moritz) excellent! Price was discounted from sticker as well. More

I saw a 2012 BMW 129i on line. I filled out the information request on said vehicle. I immediately received a call back regarding my request. .An appointment was set up. When I entered the deale information request on said vehicle. I immediately received a call back regarding my request. .An appointment was set up. When I entered the dealership I was professionally greeted then introduced to Victor Noble (my sales professional). I have bought from high-end dealerships in the past but my experience at Moritz BMW was unmatched. Mr. Noble made the entire process of buying a BMW easy and painless. This was one of the few times I actually enjoyed the automotive purchasing experience. Everything was done exactly as Mr. Noble said it would be. I was further impress by the the finance department. Ken Moore worked very hard to insure I received the best interest rate possible. I was in and out of his office in just a few moments. He not only had everything ready he also showed the same care and concern my salesman showed. I remember thinking "this is the best car buying experience ever!" I would recommend Moritz BMW to anyone wanting to get first class service while buying a first class car. I recommend Victor Noble as your salesman and Ken Moore as your finance man. I am now a customer for life. More

David was diligent in getting me into the car of my choice. He was very knowledgeable about the car I was interested in and if he did not know the answer to a question, he would get it quickly. He did choice. He was very knowledgeable about the car I was interested in and if he did not know the answer to a question, he would get it quickly. He did not make me feel pressured into purchasing a car. David was great in following up with me through text/phone calls, which was my contact choice. He was very professional but exceptionally friendly and personable. I was given the royal treatment by getting all my vehicle purchase needs/wants met by David. I am a very satisfied customer and will not hesitate to refer Moritz to all my friends and co-workers. Great salesman!!!! Great dealership!!! More

This was my third transaction at Moritz BMW since November 2003. Two purchases and one leased vehicle. The salesman was Dextral Harris for all three. He was very knowledgeable, patient and friendly. November 2003. Two purchases and one leased vehicle. The salesman was Dextral Harris for all three. He was very knowledgeable, patient and friendly. I would recommend him to one and all. The service adviser has been Steve Hooker all along. He is an outstanding representative of the dealership and is also knowledgeable and friendly. In fact all the employees that I have come in contact with, including the financial people, are great. Moritz should be very proud of the people who work for the dealership. best wishes to all. More

We came into the dealership just to look and to get ideas of options available, really thinking we would order a car. Samantha greeted us, found out what we were looking for and what we wanted and then told of options available, really thinking we would order a car. Samantha greeted us, found out what we were looking for and what we wanted and then told us what she had available to show us. She immediately pulled up a vehicle off the lot and started going over some of the options on that particular car, handed over the key, gave us directions for a test drive (my husband and I were test driving a mini roadster which is a 2 seater) and told us to have fun!!! She was available when we got back, answered our questions and gave us time to go explore the car and talk. We drove the car again. Came back and went over some numbers. Samantha suggested we drive it on the highway and told us how to get to the highway and a route to take. Once again when we returned, she answered more questions and started the process. Never, at any time, was she pushy!! She was always there to answer questions, offer guidance and to help but never push, and even though she was the only manager in MINI that particular day, never made us feel like she didn't have time for us to take our time. When we sat down to go over numbers, she gave us the best number up front - no haggling. After signing all the papers, she had my car pulled into the showroom floor, shiny and full of gas!!! She went over all the necessary instructions on the computers and was very helpful in setting up the on board computers. Samantha made the entire process fun and (as painless as possible)! We will definitely return to Moritz MINI BMW. More

Great customer service and buying experience. This is my 2nd Mini purchase from Moritz and will not be my last! Would definately recommend Moritz to friends. 2nd Mini purchase from Moritz and will not be my last! Would definately recommend Moritz to friends. More

This was by far the easiest and most pleasant shopping experience I have ever had when purchasing anything! Not just a car but anything! Joey made the car shopping experience very stress free. I was drivi experience I have ever had when purchasing anything! Not just a car but anything! Joey made the car shopping experience very stress free. I was driving from over an hour away and he very diligently worked out every detail of our deal before I ever left my house that evening. From the negotiated price of the used car to the trade in we had, he connected us with the finance department and everything was ready to go when we arrived that evening. We were in and out in not much more then an hour, WOW! And when we discovered that one of the keys had not been turned in by the previous owner Joey made strides to get the extra key for us, he is actually still working on that! My wife and I have not purchased a car from a dealership since 1996 because of the negative experience's we have had, Joey and Moritz changed all that! I tend to try to get as much life out of my vehicles as possible and probably will not replace our other car for a couple years, but when I do, or when I learn of anyone thats car shopping the first place I am going to send them is to Moritz and Joey Edwards! Thanks Joey and Moritz More

Dextral service level is described as integrity, knowledge and the ultimate purchasing experience. I flew in from Houston TX this past weekend to purchase my 3rd BMW from Dextral. He met me at the a knowledge and the ultimate purchasing experience. I flew in from Houston TX this past weekend to purchase my 3rd BMW from Dextral. He met me at the airport on a Sunday and made my purchase a breeze. Although I never saw the vehicle I placed total thrust in Dextral and he delivered a vehicle that exceeded my expectations. This is an advisor that went above and beyond to satisfy the customer. I look forward to purchasing my next BMW for Dextral even if I'm in Alaska. I rate my entire purchasing experience a 10 if possible. Thanks Dextral you are a class "A" advisor. More

Working with Tony is exceptionally easy. This is the second lease I've accepted from Moritz BMW and both times I left very happy with the lease payment, the ease of sale and the quickness of the deal. second lease I've accepted from Moritz BMW and both times I left very happy with the lease payment, the ease of sale and the quickness of the deal. Returning the car at the end of the lease was also surprisingly painless. I recommend Moritz and Tony to anyone looking for a BMW. More

The Customer Service from David and the dealership was absolutely amazing! David handled everything for me and made it so convenient with my work schedule that I was able to basically walk in and sign the absolutely amazing! David handled everything for me and made it so convenient with my work schedule that I was able to basically walk in and sign the papers and leave. I have so much faith in this dealership, from servicing my previous BMW with them- that I didn't even have to look at the vehicle before knowing it was what I wanted. I told David what I was looking for and he found it all. From Service to management to Sales- Moritz BMW is Amazing! More