
BMW of Arlington
Arlington, TX
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Great customer service and buying experience. This is my 2nd Mini purchase from Moritz and will not be my last! Would definately recommend Moritz to friends. 2nd Mini purchase from Moritz and will not be my last! Would definately recommend Moritz to friends. More
This was by far the easiest and most pleasant shopping experience I have ever had when purchasing anything! Not just a car but anything! Joey made the car shopping experience very stress free. I was drivi experience I have ever had when purchasing anything! Not just a car but anything! Joey made the car shopping experience very stress free. I was driving from over an hour away and he very diligently worked out every detail of our deal before I ever left my house that evening. From the negotiated price of the used car to the trade in we had, he connected us with the finance department and everything was ready to go when we arrived that evening. We were in and out in not much more then an hour, WOW! And when we discovered that one of the keys had not been turned in by the previous owner Joey made strides to get the extra key for us, he is actually still working on that! My wife and I have not purchased a car from a dealership since 1996 because of the negative experience's we have had, Joey and Moritz changed all that! I tend to try to get as much life out of my vehicles as possible and probably will not replace our other car for a couple years, but when I do, or when I learn of anyone thats car shopping the first place I am going to send them is to Moritz and Joey Edwards! Thanks Joey and Moritz More
Dextral service level is described as integrity, knowledge and the ultimate purchasing experience. I flew in from Houston TX this past weekend to purchase my 3rd BMW from Dextral. He met me at the a knowledge and the ultimate purchasing experience. I flew in from Houston TX this past weekend to purchase my 3rd BMW from Dextral. He met me at the airport on a Sunday and made my purchase a breeze. Although I never saw the vehicle I placed total thrust in Dextral and he delivered a vehicle that exceeded my expectations. This is an advisor that went above and beyond to satisfy the customer. I look forward to purchasing my next BMW for Dextral even if I'm in Alaska. I rate my entire purchasing experience a 10 if possible. Thanks Dextral you are a class "A" advisor. More
Working with Tony is exceptionally easy. This is the second lease I've accepted from Moritz BMW and both times I left very happy with the lease payment, the ease of sale and the quickness of the deal. second lease I've accepted from Moritz BMW and both times I left very happy with the lease payment, the ease of sale and the quickness of the deal. Returning the car at the end of the lease was also surprisingly painless. I recommend Moritz and Tony to anyone looking for a BMW. More
The Customer Service from David and the dealership was absolutely amazing! David handled everything for me and made it so convenient with my work schedule that I was able to basically walk in and sign the absolutely amazing! David handled everything for me and made it so convenient with my work schedule that I was able to basically walk in and sign the papers and leave. I have so much faith in this dealership, from servicing my previous BMW with them- that I didn't even have to look at the vehicle before knowing it was what I wanted. I told David what I was looking for and he found it all. From Service to management to Sales- Moritz BMW is Amazing! More
Victor Noble was professional, attentive, and welcoming. I traveled 2 hours to purchase my car from this dealership and would do it again. Thank you! I traveled 2 hours to purchase my car from this dealership and would do it again. Thank you! More
My husband and I had a wonderful experience. We first bought a 2007 white 335i and then just this past week purchased a 2010 black x3 and love both of them! John was wonderful in working with us and he bought a 2007 white 335i and then just this past week purchased a 2010 black x3 and love both of them! John was wonderful in working with us and helping us get our vehicles! More
Quick, fair, efficient transaction with no "hard sell" tactics. My 5th BMW from Moritz. Service (rarely needed) is also a breeze with the Valet Service. sell" tactics. My 5th BMW from Moritz. Service (rarely needed) is also a breeze with the Valet Service. More
My husband and I ended up buying our car from Arlington because we had a horrible experience with Classic BMW. Classic had ordered/promised 2 cars which they were unable to get from other dealers. We spe because we had a horrible experience with Classic BMW. Classic had ordered/promised 2 cars which they were unable to get from other dealers. We spent a month waiting on our new car which never arrived and we had to call Classic several times to get a response. We were extremly frustrated and told our friends about our experience. They told us to call David Decker because they just purchased a car from him a week earlier. I called David on Monday told him what we wanted. Classic said the car was impossible and we could not get it eventually. David found our car within 15 minutes! Exactly what we wanted!. Our car was found and arrived on Thursday. It was so nice having someone being honest and keeping us informed. David was incredible and we will be buying our cars from him for many years. Run away from Classic go with Moritz! The finance department was just as helpful and nice as new car sales. We highly recommend everyone at Moritz! The drive from Frisco to Arlington was worth it. More
John was very knowledgeable and extremely helpful in helping me understand what vehicle would be best for me. He wasn't pushy or aggressive to just make a sale, but rather presented me with the options helping me understand what vehicle would be best for me. He wasn't pushy or aggressive to just make a sale, but rather presented me with the options and facts so that I made the best decision and ended up with the best deal. It felt like he was really honest when it came to what and what he could do on pricing, and really looked out for what would be best for me. I would be comfortable working with John if i just wanted to test drive some cars, or if I was ready to purchase something. More