
BMW of Arlington
Arlington, TX
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My wife and I were interested in buying a BMW and we stumbled across Moritz BMW in Arlington. We were greeted by John as soon as we got to the dealership. He showed us a few cars and ended up finding us stumbled across Moritz BMW in Arlington. We were greeted by John as soon as we got to the dealership. He showed us a few cars and ended up finding us one that we purchased. He made the buying process very easy. We appreciate his professionalism, persistence and patience. He did an excellent job (even for an Aggie) and I would highly recommend him to anyone else purchasing a BMW. More
Mayberry was very professional. He met our needs and found us the perfect car. WE love the car. IT was Exactly what we were looking for. WE are Very Pleased. found us the perfect car. WE love the car. IT was Exactly what we were looking for. WE are Very Pleased. More
Samantha is seriously so awesome. She helped me with everything perfectly! Would totally recommend people to go buy a car here. really enjoyed my experience! everything perfectly! Would totally recommend people to go buy a car here. really enjoyed my experience! More
The dealership over all was very accomadating. Our salesperson was extremely honest and upfront and not pushy at all, had a great personality and was great to work with. Financing went smoothly and w salesperson was extremely honest and upfront and not pushy at all, had a great personality and was great to work with. Financing went smoothly and was a pleasure to work with. More
I deal with Moritz becasue I get straight forward information and answers without the typical car-dealer "treat the customer like a sucker" attitude. I've bought 3 cars from Moritz and they will al information and answers without the typical car-dealer "treat the customer like a sucker" attitude. I've bought 3 cars from Moritz and they will always be first on my list to visit. More
I went to Moritz BMW late one Saturday to see a car I found on AutoTrader. John Brunson located the car promptly and brought it around for a test drive. He went over every aspect of the car and made sure found on AutoTrader. John Brunson located the car promptly and brought it around for a test drive. He went over every aspect of the car and made sure I was informed on what I was purchasing. John has outstanding customer service skills and is unlike any other car salesman I have ever dealt with. He made the whole experience fast and hassle-free. If you are in the market for a new or used BMW, I highly recommend John Brunson at Moritz! More
I asked my salesman to be sure a front license plate holder was on the car. I was very pleased to see that it was on the vehicle when I picked it up...I assumed I would have to remind him of this and i holder was on the car. I was very pleased to see that it was on the vehicle when I picked it up...I assumed I would have to remind him of this and it could be done while I was in the Finance Dept. My salesman and finace advisor were friendly and helpful. Brian even put my lucky horseshoe in my MINI grill for me! A great Salesman. More
I have been going to Moritz BWM for my last 3 BMWs. I live in Dallas but I prefer to go to this BMW dealership in Arlington because I find that they are more customer oriented and accommodating than the live in Dallas but I prefer to go to this BMW dealership in Arlington because I find that they are more customer oriented and accommodating than the dealerships in Dallas. For my three BMWs, I have gone to the same BMW salesperson, Dextral Harris, who is very easy to work with and the process has been extremely easy, in and out with no hassle. I also like that all of the cars currently in inventory can be looked at from their web site so that I have a very good idea of the exact cars that I am interested in looking at before going over to the dealership. Also, I have found the service to be excellent. They are always, very accommodating and for those un us who are from Dallas they make dropping off the car and getting a loaner or having them pick up your car through their valet pick up service has been very convenient. More
When I visited the dealership I was just looking...Timothy met me at the door and I told him what I was thinking about. I hadn't planned on making a purchase that day. I felt no pressure and looking...Timothy met me at the door and I told him what I was thinking about. I hadn't planned on making a purchase that day. I felt no pressure and Timothy showed me around. I had a price in mind and early on I said "lets talk money" to my surprise he said "ok", I was expecting a big sales push, it didn't happen. We talked and he gave me a price, it was right where I wanted to be (actually a bit less) and I said "lets do it". They didn't have a mini that I wanted but Timothy found one for me and had it shipped to the dealer. Timothy did all the work I just said yes or no, it was so easy. I felt right at home and they were very concerned that I was happy with the deal. So far I am very impressed with Moritz and I'm looking forward to having my mini serviced just to see if my service experience equals my sales experience. Rick Elkins More