BMW of Arlington

I recently received a phone call from David Decker of Moritz BMW in Arlington informing me of a special lease program for the month of March. He had done his research and explained to me why it was to m Moritz BMW in Arlington informing me of a special lease program for the month of March. He had done his research and explained to me why it was to my benefit to take advantage of this program. He invited me to stop by the dealership and see the difference in the new body style. My entire experience with David was a very positive experience from the demo, the sales process, and the delivery and follow up. If you are considering a new car I would highly recommend David as a true professional. More

I purchased a "Certified Pre-Owned" BMW. I have been so uncomfortable and very unsatisfied with my overall experience. I felt rushed, pressured and could not seemed to find anyone that would have been so uncomfortable and very unsatisfied with my overall experience. I felt rushed, pressured and could not seemed to find anyone that would assist me. One of the main issues that I had a problem with was the tires on my "Certified" vehicle. The tires were worn badly, there was very little rubber and the right front tires were worn the worst especially on the otter part of the tire. I mentioned this issue several times to my sales associate and I was ignored. Now almost five months later I am being told that I need new tires for the front and back and I also need an alignment! Since I have purchased this "Certified Pre-Owned" vehicle, September 29, it has needed new brakes, a recall on wiring that i was not made aware of, a new radio, alignment, new wheels and tire/rim replacements all around and sensors replaced. Now that is a lot of repairs for a "Certified Pre-Owned Vehicle" that was just purchased almost five months ago. This is an experience that I would not suggest for my worst supervisor and that is bad. More

Brian McNulty went way above the call of duty to tend to every detail of this sale and make it happen. When we ran into issues, he handled each obstacle with minimal stress for me. I am convinced that wit every detail of this sale and make it happen. When we ran into issues, he handled each obstacle with minimal stress for me. I am convinced that without Brian's knowledge, unending patience, and dedication I would not have driven the Mini that I really love home tonight. I would highly reccomend anyone wanting a Mini to see Brian for the best service and price....a great car at a very competitive price! More

We live about 200 miles away in Shreveport, LA. We drove over on a Saturday to look. I did not intend to buy. I had 2011 Acura MDX that still had about a year left on the lease. Timothy greeted us at the d over on a Saturday to look. I did not intend to buy. I had 2011 Acura MDX that still had about a year left on the lease. Timothy greeted us at the door. He was a very polite and nice young man.. My intention was to wait until the lease was up but, my wife liked the car so well and Timothy talked her into a test drive we decided we could take the Honda we owned that was paid for and trade it in and keep the Acura and the Mini. Timothy showed her the amenities available and they began to pick out the options she wanted. They ended up with a complete package. I took photos of the Honda when I got home and sent them along with the VIN and waited. The next day, Timothy called with an offer. The trade-in on my Honda was terrible so, I said no thanks and forgot it. A couple days later Brian Carpenter called me. During the conversation the lease on the Acura came up. Brian suggested I trade the Acura which I didn't know you could do. We worked out a deal.. We ordered a Mini Countryman S All 4, Timothy met us half way.. We delivered the Acura to him. Six weeks later our Countryman came in and we picked it up.. Timothy and Brian had all the paperwork ready.. while I signed Timothy showed my wife the features and we were off the lot in less that half the time I thought it would take.. I can't remember the finance guy's name but he was very thorough and seemed to be waiting for me to get there... So, far my dealings with Moritz and the folks I have met have been very pleasant. I would and have recommended the dealership to others. More

Mayberry was very professional. He met our needs and found us the perfect car. WE love the car. IT was Exactly what we were looking for. WE are Very Pleased. found us the perfect car. WE love the car. IT was Exactly what we were looking for. WE are Very Pleased. More

My wife and I were interested in buying a BMW and we stumbled across Moritz BMW in Arlington. We were greeted by John as soon as we got to the dealership. He showed us a few cars and ended up finding us stumbled across Moritz BMW in Arlington. We were greeted by John as soon as we got to the dealership. He showed us a few cars and ended up finding us one that we purchased. He made the buying process very easy. We appreciate his professionalism, persistence and patience. He did an excellent job (even for an Aggie) and I would highly recommend him to anyone else purchasing a BMW. More

Samantha is seriously so awesome. She helped me with everything perfectly! Would totally recommend people to go buy a car here. really enjoyed my experience! everything perfectly! Would totally recommend people to go buy a car here. really enjoyed my experience! More

TJ was very helpful and worked hard to get us our car ready by the end of the day. TJ was also very friendly and made the experience very enjoyable. ready by the end of the day. TJ was also very friendly and made the experience very enjoyable. More

The dealership over all was very accomadating. Our salesperson was extremely honest and upfront and not pushy at all, had a great personality and was great to work with. Financing went smoothly and w salesperson was extremely honest and upfront and not pushy at all, had a great personality and was great to work with. Financing went smoothly and was a pleasure to work with. More