BMW of Arlington

Samantha greeted us when we were looking at the Minis. Gave us several options. Never felt pressured at any point. Robb in finance was great also. Gave us several options. Never felt pressured at any point. Robb in finance was great also. More

THIS IS THE WORST SERVICE I HAVE EVER RECEIVED. I WILL NEVER VISIT THIS BMW DEALER AGAIN. I AM A 2TIME BMW OWNER AND I HAVE NEVER BEEN DEGRATED AND SPOKEN TO IN A CONDESCENDING MANNER IN 10 YEARS. THE SER NEVER VISIT THIS BMW DEALER AGAIN. I AM A 2TIME BMW OWNER AND I HAVE NEVER BEEN DEGRATED AND SPOKEN TO IN A CONDESCENDING MANNER IN 10 YEARS. THE SERVICE MANAGER NEED TO TAKE A CLASS ON CUSTOMER RELATIONS. THEY USE FALSE ADVERSTISEMENT TO GET YOU IN THE DEALER AND ONCE SERVICE IS COMPLETE THEY DO NOT HONOR THE ADVERTISEMENT....BAD BUSINESS AND IM GOING TO SPREAD THE WORD ALL O ER THE WEB. More

Overall my Experience with Moritz BMW was smooth, John made my purchase easy and hassle free. He was extremely knolwgeable about the car and its features. Very pleasant experience and I will certainly do made my purchase easy and hassle free. He was extremely knolwgeable about the car and its features. Very pleasant experience and I will certainly do business with Moritz again! More

I went in to Moritz BMW looking for a nice gently used BMW. After looking at a few models and doing a test drive, I was sold. John made it very easy and as painless as possible. after my pre-approved fina BMW. After looking at a few models and doing a test drive, I was sold. John made it very easy and as painless as possible. after my pre-approved financing fell through they worked to get me financed through BMW. They were able to finance me at a lower rate than my bank could! I am extremely happy with my purchase here and definetly see myself coming back in the future. More

A very pleasent exsperance. We were able to purchase a car to our sodisfaction in just few hours.It was a pleasure to deal with Marco lopez becouse he was very frendly, attentive and competente. car to our sodisfaction in just few hours.It was a pleasure to deal with Marco lopez becouse he was very frendly, attentive and competente. More

We came in to have our 2011 serviced and ended up leaving with a 2013 Cooper hardtop. Great service all around. Gerald was great in service and when we found out that our car needed extra work for an oil l with a 2013 Cooper hardtop. Great service all around. Gerald was great in service and when we found out that our car needed extra work for an oil leak he got us a loaner car which turned out to be the one we bought! The wife always said she wanted a chili red and now she has one! Thanks to Gerald and Tim for great service! We are loyal Moritz customers now for sure! More

Samantha was amazing! I was really dreading buying a new car, but the experience so painless. Samantha had the perfect car watiing for me! I will send others to Moritz and will have them ask for Samantha. car, but the experience so painless. Samantha had the perfect car watiing for me! I will send others to Moritz and will have them ask for Samantha. I will also go to Samantha for any future needs. I am looking forward to making my mini my own! More

I am a loyal MINI owner, when I was notified by Jonathan (My Service Advisor) that my old MINI was going to need to have it's transmission replaced. There wasn't a second thought that I would just buy a new (My Service Advisor) that my old MINI was going to need to have it's transmission replaced. There wasn't a second thought that I would just buy a new MINI. I had been in a loaner car for a week and was very pleased with it. I went in and saw Tim (My Sales Guy) and asked if it was possible to purchase the loaner car, he checked on it and said 'of course', some paperwork was done, I think I got a good deal on the car, however a little disapointed in the trade in value of my old MINI, I think loyal MINI owners should get some perks. I can't remember who the finance guy was, but he was easy going as well and explained everything in easy to understand jargon. The process was fairly easy and not burdensome, however I did still have some issues (i.e. car not ready when promised, was offerred free accessories, those didn't come in when they were promised, when they did come in they were the wrong ones, etc.). But Tim and Jonathan are alwasy very plesant to work with and apologetic. Overall my experience was great, I still love my old MINI, but I am really loving my new MINI. More

Samantha is a great salesman! I went in for maintenance on my Mini Countryman and she worked with me to produce a great deal for a new Countryman! She was patient, amiable, and very thorough in her dealing on my Mini Countryman and she worked with me to produce a great deal for a new Countryman! She was patient, amiable, and very thorough in her dealings. I will use her again when I purchase my 6th Mini!!! More