BMW of Arlington

I am a loyal MINI owner, when I was notified by Jonathan (My Service Advisor) that my old MINI was going to need to have it's transmission replaced. There wasn't a second thought that I would just buy a new (My Service Advisor) that my old MINI was going to need to have it's transmission replaced. There wasn't a second thought that I would just buy a new MINI. I had been in a loaner car for a week and was very pleased with it. I went in and saw Tim (My Sales Guy) and asked if it was possible to purchase the loaner car, he checked on it and said 'of course', some paperwork was done, I think I got a good deal on the car, however a little disapointed in the trade in value of my old MINI, I think loyal MINI owners should get some perks. I can't remember who the finance guy was, but he was easy going as well and explained everything in easy to understand jargon. The process was fairly easy and not burdensome, however I did still have some issues (i.e. car not ready when promised, was offerred free accessories, those didn't come in when they were promised, when they did come in they were the wrong ones, etc.). But Tim and Jonathan are alwasy very plesant to work with and apologetic. Overall my experience was great, I still love my old MINI, but I am really loving my new MINI. More

Samantha is a great salesman! I went in for maintenance on my Mini Countryman and she worked with me to produce a great deal for a new Countryman! She was patient, amiable, and very thorough in her dealing on my Mini Countryman and she worked with me to produce a great deal for a new Countryman! She was patient, amiable, and very thorough in her dealings. I will use her again when I purchase my 6th Mini!!! More

Yesterday my wife and I were out kicking tires to see what was available to replace a car that I had given my granddaughter. We saw the Mini at a car show in Ft. Worth but really didn't know anything abo what was available to replace a car that I had given my granddaughter. We saw the Mini at a car show in Ft. Worth but really didn't know anything about them. When we arrived at Mortitz we were promptly greeted by Brian McNulty. Instantly my wife and I both liked Brian. He was very friendly, patient, knowlegable about the cars and was a good listener. I marveled at his patience with me. Not knowing the car at all, I keep jumping from a 2 door to a four door, from a S to the other models all along asking him over again about the individual features and the prices. Brian was VERY knowledgeable about ALL the Coopers. All along there was absolutely no pressure from Brian at all. I originally was going to go to two to three dealers that day to compare cars. But with Brian's help he really sold me on the car without much concern on my part about price. I originally was not going to pay as much as I did but with his knowledge of the features I end up buying a Mini S off the showroom floor. Great experience with Brian and I would use him again for my next purchase and certainly recommend him to others. I can't comment on the Service Dept yet. Everyone we met yesterday was very friendly and helpful. The buying experience was very painless and I would go back to Mortiz absolutely again. More

Timothy D was fantastic, he was very knowladgeable about the car and spent a good time with me looking for what I wanted and then when we could not find in stock we ordered a 2013 Countryman. I have bought the car and spent a good time with me looking for what I wanted and then when we could not find in stock we ordered a 2013 Countryman. I have bought many cars in the past and Timothy has ranked in the top 2 of the 8 or so cars I have bought in the years. He has a wonderful personality and went out of his way to help. I have given his name to my friends who are looking for a Mini. When the car came he called and when I picked it up we did not spend much time in the finance office which I loved. We then went over everything in the car. Timothy is a gem or a person. I rate him a 10. More

Our experience with Charlie was great! We live in McKinney and we bought our car from Charlie because of his exceptional customer service. He was very responsive and helpful with any questions we had McKinney and we bought our car from Charlie because of his exceptional customer service. He was very responsive and helpful with any questions we had. We ordered a custom car on a Saturday and on Monday the car was in production. The whole process was very smooth. Thank you Charlie! More

Moritz and their employees have always been wonderful to me. Doug Mayberry was not only my salesman, but he became a friend and helped me through what I considered a difficult time. I will continue to buy me. Doug Mayberry was not only my salesman, but he became a friend and helped me through what I considered a difficult time. I will continue to buy my cars from there, and as long as Doug is there, he has a loyal customer in me. More

I had the best car buying experience ever when I bought my mini at moritz mini. Timothy was absolutely outstanding, the car was everything he said it would be and I will definitely go back to moritz. my mini at moritz mini. Timothy was absolutely outstanding, the car was everything he said it would be and I will definitely go back to moritz. More

Victor Noble and Tony Candy made the process painless. They did a great job of walking me through the all the fine print and making sure I was more than comfortable with what I was getting. I enjoyed the They did a great job of walking me through the all the fine print and making sure I was more than comfortable with what I was getting. I enjoyed the entire experience and would highly recommend both Victor and Tony. More

Great service and very friendly. Marco was very helpful with everything and I got a great deal on my MINI Cooper S. First time buying a car and I'm am very pleased. with everything and I got a great deal on my MINI Cooper S. First time buying a car and I'm am very pleased. More