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BMW of Arlington
Arlington, TX
1,155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,155 reviews
December 31, 2012
Doug Mayberry - Thanks for getting me into a nice car with a great interest rate. It was a pleasure to work with a quality sales person such as yourself. One of your strongest traits is your ability to with a great interest rate. It was a pleasure to work with a quality sales person such as yourself. One of your strongest traits is your ability to listen to my requests, and act upon them by getting me into the car I wanted. I appreciate your ability to follow-through and to make me feel comfortable through the long car buying process. More
by Dinah Mack
Employees Worked With
Doug Mayberry
December 31, 2012
Alway service ever from a car dealership, Tony had my Mini in and out in only a couple hours on New Years Eve. A specail shout out to Samantha Miller who one year ago treated my like well nothing else wh Mini in and out in only a couple hours on New Years Eve. A specail shout out to Samantha Miller who one year ago treated my like well nothing else when I did not even buy the car from Moritz but since it was purchased their she treater me like I did. Love the service at Moritz and I will be a loyal customer from here out and my friends who know me will tell you I change cars every 3 years or sooner More
by Bogie1377
Employees Worked With
Tony Segreti
December 29, 2012
John Brunson was the most professional, friendly person I have completed business with. He helped me find the perfect car. For 6 weeks he stayed in touch with me and updated me on new arrivals. Once he rec have completed business with. He helped me find the perfect car. For 6 weeks he stayed in touch with me and updated me on new arrivals. Once he received the car he knew I would love, he let me know right away and I bought it the next day. He is very efficient and works to create a smooth buying experience. I will only come to John when it's time for a new car and will recommend him to all of my friends and family. Thanks John for making this such a wonderful experience. More
by Zinatnajafi
Employees Worked With
John Brunson
December 28, 2012
Charlie did a terrific job addressing various issues through the ordering / delivery process and ensured my car shopping experience with his dealership remained positive. I would strongly recommend Char through the ordering / delivery process and ensured my car shopping experience with his dealership remained positive. I would strongly recommend Charlie to anyone looking at a BMW in the DFW area. More
by Izzy D
Employees Worked With
Charlie Thompson
December 28, 2012
Samantha Miller is a doll! From the time I walked in the dealership last year I have loved this gal! I had a MINI and it was OK.....Sam put me in a little Caddy and I know it is going to suit me lots better dealership last year I have loved this gal! I had a MINI and it was OK.....Sam put me in a little Caddy and I know it is going to suit me lots better. Thanks Moritz. Darla J. Richards More
by Darla J Richards
Employees Worked With
Samantha Miller
December 27, 2012
I recently purchased a BMW from Moritz, and the salesperson who worked with me from start to finish was Dextral Harris. I've owned and driven many cars, but had never driven a BMW before visiting salesperson who worked with me from start to finish was Dextral Harris. I've owned and driven many cars, but had never driven a BMW before visiting the dealership. I went there after having conducted my own online research of the model that I was interested in, and determined that their inventory offers best matched my wants and needs. While my girlfriend and I were looking around the cars outside, Dextral introduced himself to us, and asked if he could answer any questions. I told him that I was looking into buying a BMW, but had never actually driven one. After stating this, he asked me if I would like to test drive a car that evening. My answer -yes. He handed me the keys to the cars that I chose to test drive fairly quickly, and I wasn't questioned about where I worked, what I drive now, what I would possibly put down, etc. The test drive went great. I didn't buy on my first visit, there were other great close contenders. When I did ask Dextral for opinions, he offered suggestions which really helped assist me during the serious decision-making process. In the end, I got an amazing car. I can summarize my overall experience at the dealership as respectful and positive. The basis of my opinion draws greatly from the degree of efforts by Dextral in relation to his assistance to me when I requested working out a more equitable term of sale with the dealership for my vehicle-which he was able to make happen, as well as his professional customer service. More
by Chris W.
Employees Worked With
Dextral Harris
December 24, 2012
Doug was professional, proficient and very knowledgeable. He went out of his way to get me in the vehicle I wanted with no high pressure sales tactics! He even drove me to the rental company to return my re He went out of his way to get me in the vehicle I wanted with no high pressure sales tactics! He even drove me to the rental company to return my rental car. Doug and Tony both explained the warranties and options very thoroughly and answered any questions. More
by csatcher
Employees Worked With
Doug Mayberry, Tony Canady
December 23, 2012
What can I say? This is my third MINI, and third from Moritz MINI! Moritz hires the nicest, most knowledgeable staff. My salesguy, Brian McNulty, is a perfect example. MINI's sell themselves, for the Moritz MINI! Moritz hires the nicest, most knowledgeable staff. My salesguy, Brian McNulty, is a perfect example. MINI's sell themselves, for the most part, but, when you need human assistance, Brian is the guy to have, especially when you are switching models. I went from a three year old MINI Cooper S, to a 2012 MINI Cooper Countryman S ALL4. I wanted a bigger MINI, and the Clubman was wasn't quite there. Moritz and MINI were having a tantalizing sale on the 2012's, complete with amazing financing. I think I drove all the Countrymen S's available at Moritz. Patient man, that Brian is. After we worked through the numbers, it was to Finance, always slightly scary for me. Not to worry! Kim Green makes it easy. I would be remiss, if I didn't mention the Service Department, and my Service Advisor, Tony Segreti. You don't find yourself at the Service Department often with a MINI, but sometimes something about its MINIness will surprise, and you need an answer. Tony's your man. He's easy to work with, accessible, and always patient with dumb questions, of which I've had a few! Buy your MINI from Moritz. You can't go wrong. More
by mitzilla
Employees Worked With
Brian McNulty, Tony Segreti, Kim Green
December 21, 2012
Excellent, John was very cooperative and very dynamic. He answered all of our questions, got us the car we wanted and made the process very easy! I would definetely recommend him for my friends! answered all of our questions, got us the car we wanted and made the process very easy! I would definetely recommend him for my friends! More
by adityaDamaraju
Employees Worked With
John Brunson, Tony Canady
December 21, 2012
I decided to order a car from my BWM dealership in Austin but wanted to see a 535i series Dark Metallic color so I stopped by at Moritz. They showed me a car with a unique interior color and I thought it loo but wanted to see a 535i series Dark Metallic color so I stopped by at Moritz. They showed me a car with a unique interior color and I thought it looked ok. I was straight forward with the salesperson that I was dealing with the Austin dealership. I left and called my salesperson in Austin and he said that they could do a dealer trade with Mortiz. The next day I get a call from the Mortiz salesperson and asked if I requested a dealer trade, I said yes. He replied with an angry voice that they were not going to release the vehicle an proceeded to say I wasted his time. He said the only way I would get the car would be to buy it directly from them. I wasn't going to be bullied to buy a car from them so I said thank you but I will order the car. Their sales tactic reminds me why I hate buying cars. I'm lucky that Austin BMW have better acting sales people that Mortiz. I ordered by car and save money by not having to pay for the dealer trade transport fee. I would recommend Plano BMW over Moritz. More
by gmata13
Employees Worked With
Charlie Thompson
