
BMW of Arlington
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 1,179 reviews
I would recommend Brian McNulty to anyone who is looking into purchasing a new car here. He's down to earth and very genuine. He'll go to the extreme of finding what you want, help answering questions and s into purchasing a new car here. He's down to earth and very genuine. He'll go to the extreme of finding what you want, help answering questions and showing all the neat tricks of the car! More
My 2013 750iL is my sixteenth BMW from Moritz since 1987. I enjoy cars and especially the ultimate driving machines that excite and have a soul. Truly, the best part of any day is driving a car that is speci I enjoy cars and especially the ultimate driving machines that excite and have a soul. Truly, the best part of any day is driving a car that is special. Through the years, Moritz has been a faithfull partner in my passion, from sales to service. You can feel the commitment to customers. I have been known to drop in just to talk to my friends at the dealer, and enjoy the smells of the new cars. I met Ken Osterloh years ago. He knows me and I respect his judgement as a friend and as Manager of BMW. I would only refer my friends and colleagues to the best. All my referrals have been treated with great care and have become converts to Moritz. All have felt pampered and confident they got the best deal. Can't wait to drive home in my 650! More
My overall experience was above and beyond anything I could have expected! Going in to purchase a car should be stressful right? WRONG! Moritz offers the best customer service around and worked with me t could have expected! Going in to purchase a car should be stressful right? WRONG! Moritz offers the best customer service around and worked with me to get me into the car I wanted! Please forgive me for forgetting the names of the finance team involved (I was so excited by the end!) as they were a key factor in making my purchase work! At this dealership everyone is on the buyers side! From now on I will only purchase cars from The Moritz Family of dealerships and I will always recommend them to my friends and family. Thank you so much for getting me into the perfect car! More
We have purchased 3 cars from Dextral for the past 10 years and will always go him for future purchases. We like dealing with Dextral because we don't feel like we are dealing with a push cae sales per years and will always go him for future purchases. We like dealing with Dextral because we don't feel like we are dealing with a push cae sales person. It feels more like we are making a fair business deal for both parties. More
I had my worst customer service ever at this dealership among anything i have bought in the past and surprisingly this was my most expensive purchase. The sales person did not seem interested in selling a among anything i have bought in the past and surprisingly this was my most expensive purchase. The sales person did not seem interested in selling a car and treated me really bad! The moment i landed he told me he have to make me wait since he is busy with another customer and all the while i was there, i did not see another customer come to him. Then during the discussion he tells me he will call me back and let me know if he found a vehicle which matches my requirements because HE WAS VERY HUNGRY AND WANTED TO HAVE LUNCH!!! i was SHOCKED! was he kidding me!! i am here to buy a 40k car and he is more bothered about having lunch! Later, he tried acting really pricey and told me "Atleast i am getting you a deal" which later turned out to be super crappy. He quoted me 200$/mo than what was quoted on the website and valued my car(which indeed is in good condition) worth nothing!! My worth experience ever! Even a department store treats you well whether you end up buying a dress from them or not which costs tiny tiny fraction of the cost of BMW. More
I am not an easy person to sell a car to, but thanks to Brian McNulty and all the time he took to answer all of my questions, it was a very pleasant experience. All of the people, both in sales and manage Brian McNulty and all the time he took to answer all of my questions, it was a very pleasant experience. All of the people, both in sales and management, were outstanding. I bought a new Mini Clubman, this is my first Mini, and if the car is one-half as good as the people that sold it to me I will be very happy customer. Thanks again to Brian McNulty and all of the sales staff at Moritz Mini of Arlington. Dave McCullers More
Samantha greeted us when we were looking at the Minis. Gave us several options. Never felt pressured at any point. Robb in finance was great also. Gave us several options. Never felt pressured at any point. Robb in finance was great also. More
Overall my Experience with Moritz BMW was smooth, John made my purchase easy and hassle free. He was extremely knolwgeable about the car and its features. Very pleasant experience and I will certainly do made my purchase easy and hassle free. He was extremely knolwgeable about the car and its features. Very pleasant experience and I will certainly do business with Moritz again! More
THIS IS THE WORST SERVICE I HAVE EVER RECEIVED. I WILL NEVER VISIT THIS BMW DEALER AGAIN. I AM A 2TIME BMW OWNER AND I HAVE NEVER BEEN DEGRATED AND SPOKEN TO IN A CONDESCENDING MANNER IN 10 YEARS. THE SER NEVER VISIT THIS BMW DEALER AGAIN. I AM A 2TIME BMW OWNER AND I HAVE NEVER BEEN DEGRATED AND SPOKEN TO IN A CONDESCENDING MANNER IN 10 YEARS. THE SERVICE MANAGER NEED TO TAKE A CLASS ON CUSTOMER RELATIONS. THEY USE FALSE ADVERSTISEMENT TO GET YOU IN THE DEALER AND ONCE SERVICE IS COMPLETE THEY DO NOT HONOR THE ADVERTISEMENT....BAD BUSINESS AND IM GOING TO SPREAD THE WORD ALL O ER THE WEB. More
I went in to Moritz BMW looking for a nice gently used BMW. After looking at a few models and doing a test drive, I was sold. John made it very easy and as painless as possible. after my pre-approved fina BMW. After looking at a few models and doing a test drive, I was sold. John made it very easy and as painless as possible. after my pre-approved financing fell through they worked to get me financed through BMW. They were able to finance me at a lower rate than my bank could! I am extremely happy with my purchase here and definetly see myself coming back in the future. More