BMW of Arlington

Doug was professional, proficient and very knowledgeable. He went out of his way to get me in the vehicle I wanted with no high pressure sales tactics! He even drove me to the rental company to return my re He went out of his way to get me in the vehicle I wanted with no high pressure sales tactics! He even drove me to the rental company to return my rental car. Doug and Tony both explained the warranties and options very thoroughly and answered any questions. More

Excellent, John was very cooperative and very dynamic. He answered all of our questions, got us the car we wanted and made the process very easy! I would definetely recommend him for my friends! answered all of our questions, got us the car we wanted and made the process very easy! I would definetely recommend him for my friends! More

I decided to order a car from my BWM dealership in Austin but wanted to see a 535i series Dark Metallic color so I stopped by at Moritz. They showed me a car with a unique interior color and I thought it loo but wanted to see a 535i series Dark Metallic color so I stopped by at Moritz. They showed me a car with a unique interior color and I thought it looked ok. I was straight forward with the salesperson that I was dealing with the Austin dealership. I left and called my salesperson in Austin and he said that they could do a dealer trade with Mortiz. The next day I get a call from the Mortiz salesperson and asked if I requested a dealer trade, I said yes. He replied with an angry voice that they were not going to release the vehicle an proceeded to say I wasted his time. He said the only way I would get the car would be to buy it directly from them. I wasn't going to be bullied to buy a car from them so I said thank you but I will order the car. Their sales tactic reminds me why I hate buying cars. I'm lucky that Austin BMW have better acting sales people that Mortiz. I ordered by car and save money by not having to pay for the dealer trade transport fee. I would recommend Plano BMW over Moritz. More

Marco was very friendly and helpful. He took very good care of us and had thorough explanations of all features on the car. He was patient and kind. We would recommend him to anyone. care of us and had thorough explanations of all features on the car. He was patient and kind. We would recommend him to anyone. More

Samantha was a wonderful sales person to work with. She Samantha was a wonderful sales person to work with. She was patient, listened and was informative. She was friendly,easy and not pushy at all. She Samantha was a wonderful sales person to work with. She was patient, listened and was informative. She was friendly,easy and not pushy at all. She works with what you want. I would recommend her as a great motor adviser. GO MINI! Talk to Samantha! More

I stopped at Moritz just to "look" and was greeted by Samantha Miller. She was very knowledgeable about the entire process, from interest rates to credit qualifications to pricing. I already k greeted by Samantha Miller. She was very knowledgeable about the entire process, from interest rates to credit qualifications to pricing. I already knew I wanted a Mini but dealing with Moritz and Sam made the decision to purchase a NO-BRAINER. I was in and out in less than an hour (I completed the app online 1st) and everyone was so friendly (even the other customers were happy and friendly). Moritz has earned a customer for life! If you are in the market for a new BMW or Mini, I can say whole-heartedly, this is where you want to purchase! More

The overall experience was good, although initially we were dissatisfied with the trade in offer, the rest of the process was smooth. I don't like buying new cars, because usually the sales people are ver were dissatisfied with the trade in offer, the rest of the process was smooth. I don't like buying new cars, because usually the sales people are very pushy, but Brian was extremely nice. My wife enjoys her new Mini!!! More

Being a first-time vehicle purchaser at a dealership, I had a very good experience. The process was quick and painless. Every step was to the point and no large problems occurred for me. had a very good experience. The process was quick and painless. Every step was to the point and no large problems occurred for me. More

I typically would rather get a root canal then deal with a car salesman but Samantha made buying my car painless and even enjoyable. She was very well versed on all makes of the Mini and was more then happy a car salesman but Samantha made buying my car painless and even enjoyable. She was very well versed on all makes of the Mini and was more then happy in helping me find the car that was right for me. At no time did she make me fell pressured to buy a car or harass me over the phone like your average car salesman. Would do buisness with her again in a heartbeat. More