
BMW of Arlington
Arlington, TX
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My experience at MOritz BMW was an overall awesome experience. I was helped by Doug Mayberry and he helped from step 1 to finish. The bank was being a tad difficult with my deal and he pushed the deal experience. I was helped by Doug Mayberry and he helped from step 1 to finish. The bank was being a tad difficult with my deal and he pushed the deal in order to get me in the car I really wanted, instead of just pushing me into a different vehicle. I appreciate the honesty and ginuene intentions. I will definately be sending business Moritz BMW's way! Love my new car! More
Samantha is great. We have enjoyed buying 2 Mini's from her. She is so knowledgeable about the Mini. I think we test drove 5 Mini's before we made a decision. She was very patient with my husband in makin her. She is so knowledgeable about the Mini. I think we test drove 5 Mini's before we made a decision. She was very patient with my husband in making a decision. Samantha is a joy to work with. Once again she made car buying a great experience. Thank you Samantha, keep up the great work!!! More
Victor made my car buying experience so painless. I was looking for a car for at 16 year old and he listened to what my price range was and requirements of the vehicle. I spent less than 45 mins, no haggli looking for a car for at 16 year old and he listened to what my price range was and requirements of the vehicle. I spent less than 45 mins, no haggling and no hard salesman tactics!! We have been buying used cars from victor for the past 5 years and follow him where ever he goes. We will continue to follow him! More
I had a wonderful buying experience at Moritz Mini! Timothy Darrough was friendly and truly dedicated to finding me the perfect mini cooper. Typically buying a car can be very stressful but it was act Timothy Darrough was friendly and truly dedicated to finding me the perfect mini cooper. Typically buying a car can be very stressful but it was actually a really easy process. I never felt pressured or hassled like I did at the other dealerships I visited. The staff even stayed after hours so I could buy my car, now that is customer service! Timothy checks in with me just to see how I am enjoying my mini cooper, I would recommend working with him when you are in the market to buy a car! I will go back to see Timothy when I decide to trade in my car in the future but for now I am loving my mini cooper!!! More
i have rated moritz a 5 on the 3 cars i have purchased from them in the last year... this time they rate a 5 in service.. my advisor is steve hooker. being a retired police officer i pretty much can size from them in the last year... this time they rate a 5 in service.. my advisor is steve hooker. being a retired police officer i pretty much can size someone up in a very short time.. i knew in less than a minute he was my guy.. set up my maintenance in a jiffy, set up my wifes phone for hands free ( i'am a dino when it comes to electronics ) & gave me solid advice on setting up B M W assist...can't afford it at this time but now i know what to do when i can..he showed me around as it was my first time at service dept...when my 3 was ready he came & got me & walked me out..3 had been washed as it was filthy & looked great.. he thanked me for my business and 3 & me were gone.. i will definately try to keep him as my service advisor..nice guy, knowledgable, & compentent. oh!!! the price he quoted me was the price i paid & the best surprise is no surprise at moritz where they don't bragg about excellent service, they deliver it sam jarrett More
We already owned a Mini Cooper which we bought when we lived in Southern Ca. We have had it serviced at Moritz and wanted to purchase a Countryman. What we wanted was on the lot and Brian McNulty was ou lived in Southern Ca. We have had it serviced at Moritz and wanted to purchase a Countryman. What we wanted was on the lot and Brian McNulty was our contact. We found exactly what we wanted and Brian was excellent. He was professional, courteous, knowledgable and was just a pleasure to deal with. He made my wife and I feel right at home and bent over backwards to make our buying experience a pleasure rather than a chore. He deserves some recognition for the way he handles himself and if more sales people in this world had his personality the automotive industry would definiely benefit. More
doug in sales worked hard got me my bmw 335i for a great price also tony in finance put in hard work got me a great rate will be buying from this dealership again price also tony in finance put in hard work got me a great rate will be buying from this dealership again More
Samantha, worked with us looking for the exact car that we wanted...she located the car and than gave us the description of the car... she explained what we needed to do to finance the car... When we came we wanted...she located the car and than gave us the description of the car... she explained what we needed to do to finance the car... When we came to dealership to take ownership, she offered us refreshments and then showed us our car. She explained and showed us how to operate...finance department was nice too. We will buy a car from Samantha at Moritz again :) More
Great experience. Samantha was nice to work with. Wasnt happy about a $ drop on my trade in, after I ordered. Not her fault. My advise if you order a car, do an early trade right then. Do not wait for y happy about a $ drop on my trade in, after I ordered. Not her fault. My advise if you order a car, do an early trade right then. Do not wait for your car to arrive because value will drop in 6 weeks. Love my new MINI. Thanks Samantha!! More
I enjoyed working with Samantha Miller at Moritz Mini, and highly recommend her to advise you if you're in the market for one of these unique autos. Samantha has a low-key and pleasant approach and her en and highly recommend her to advise you if you're in the market for one of these unique autos. Samantha has a low-key and pleasant approach and her enthusiasm for the product is obvious. I had a positive experience with everyone at the Moritz dealership. More