
BMW of Arlington
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 1,179 reviews
Timothy Darrough was outstanding, courteous, professional and overall wonderful to work with. Will recommend Moritz Mini (and Timothy) to all. Absolutely love my mini and the service from Moritz! and overall wonderful to work with. Will recommend Moritz Mini (and Timothy) to all. Absolutely love my mini and the service from Moritz! More
Very knowledgeable and helpful throughout the entire process of ordering and receiving our Mini Cooper Coupe.Marco kept us informed on every step through the process. process of ordering and receiving our Mini Cooper Coupe.Marco kept us informed on every step through the process. More
Excellent. I will be back the next time i need a car. SAMANTHA is awesome. She is the most patient, non pushy salesman. Her knowledge of the Mini is amazing. SAMANTHA is awesome. She is the most patient, non pushy salesman. Her knowledge of the Mini is amazing. More
Being new to the DFW area, I didn't know where to start with my new BMW search. Moritz BMW was the closest to me so, I started there. At my first visit, I was not ready to buy but, "just looking." After m with my new BMW search. Moritz BMW was the closest to me so, I started there. At my first visit, I was not ready to buy but, "just looking." After meeting Dextral Harris, I felt no need to shop anywhere else. Dextral assured me that he would be willing to help once I was ready to buy. Approximately one month later, I was ready to buy and the experience was nothing less than exceptional. The staff were very helpful and wanted to make you feel important and not just another deal. I really appreciated that. Kim Green made the financing easy and simple. I will definitely buy my next BMW from Moritz. More
My experience at MOritz BMW was an overall awesome experience. I was helped by Doug Mayberry and he helped from step 1 to finish. The bank was being a tad difficult with my deal and he pushed the deal experience. I was helped by Doug Mayberry and he helped from step 1 to finish. The bank was being a tad difficult with my deal and he pushed the deal in order to get me in the car I really wanted, instead of just pushing me into a different vehicle. I appreciate the honesty and ginuene intentions. I will definately be sending business Moritz BMW's way! Love my new car! More
Samantha is great. We have enjoyed buying 2 Mini's from her. She is so knowledgeable about the Mini. I think we test drove 5 Mini's before we made a decision. She was very patient with my husband in makin her. She is so knowledgeable about the Mini. I think we test drove 5 Mini's before we made a decision. She was very patient with my husband in making a decision. Samantha is a joy to work with. Once again she made car buying a great experience. Thank you Samantha, keep up the great work!!! More
I had a wonderful buying experience at Moritz Mini! Timothy Darrough was friendly and truly dedicated to finding me the perfect mini cooper. Typically buying a car can be very stressful but it was act Timothy Darrough was friendly and truly dedicated to finding me the perfect mini cooper. Typically buying a car can be very stressful but it was actually a really easy process. I never felt pressured or hassled like I did at the other dealerships I visited. The staff even stayed after hours so I could buy my car, now that is customer service! Timothy checks in with me just to see how I am enjoying my mini cooper, I would recommend working with him when you are in the market to buy a car! I will go back to see Timothy when I decide to trade in my car in the future but for now I am loving my mini cooper!!! More
Victor made my car buying experience so painless. I was looking for a car for at 16 year old and he listened to what my price range was and requirements of the vehicle. I spent less than 45 mins, no haggli looking for a car for at 16 year old and he listened to what my price range was and requirements of the vehicle. I spent less than 45 mins, no haggling and no hard salesman tactics!! We have been buying used cars from victor for the past 5 years and follow him where ever he goes. We will continue to follow him! More
i have rated moritz a 5 on the 3 cars i have purchased from them in the last year... this time they rate a 5 in service.. my advisor is steve hooker. being a retired police officer i pretty much can size from them in the last year... this time they rate a 5 in service.. my advisor is steve hooker. being a retired police officer i pretty much can size someone up in a very short time.. i knew in less than a minute he was my guy.. set up my maintenance in a jiffy, set up my wifes phone for hands free ( i'am a dino when it comes to electronics ) & gave me solid advice on setting up B M W assist...can't afford it at this time but now i know what to do when i can..he showed me around as it was my first time at service dept...when my 3 was ready he came & got me & walked me out..3 had been washed as it was filthy & looked great.. he thanked me for my business and 3 & me were gone.. i will definately try to keep him as my service advisor..nice guy, knowledgable, & compentent. oh!!! the price he quoted me was the price i paid & the best surprise is no surprise at moritz where they don't bragg about excellent service, they deliver it sam jarrett More
We already owned a Mini Cooper which we bought when we lived in Southern Ca. We have had it serviced at Moritz and wanted to purchase a Countryman. What we wanted was on the lot and Brian McNulty was ou lived in Southern Ca. We have had it serviced at Moritz and wanted to purchase a Countryman. What we wanted was on the lot and Brian McNulty was our contact. We found exactly what we wanted and Brian was excellent. He was professional, courteous, knowledgable and was just a pleasure to deal with. He made my wife and I feel right at home and bent over backwards to make our buying experience a pleasure rather than a chore. He deserves some recognition for the way he handles himself and if more sales people in this world had his personality the automotive industry would definiely benefit. More