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BMW of Arlington
Arlington, TX
1,155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 31, 2012
My wife and I purchased a new 2012 Cadillac SRX through Moritz during October 2012. The sales person was David Decker. We have purchased 2 other vehicles with David as the sales person through a differen Moritz during October 2012. The sales person was David Decker. We have purchased 2 other vehicles with David as the sales person through a different dealership and car manufacturer. Our goal was to purchase a vehicle using David Decker as the sales person, at whatever dealership he is employed. David is very friendly and honest, and was successful in achieving excellent service and closing the deals, exactly as we agreed. In reference to Moritz dealership, the personnel were friendly and helpful, from the service department and finance manager to the dealership manager. I would highly recommend anyone seeking to purchase a vehicle, irregardless of make and model, use David Decker as the sales person and Moritz as the dealership. More
by Bruce Bynum
Employees Worked With
David Decker, David Decker
October 31, 2012
Richy Harder made the buying experience excellent. He has an approach that cuts thru the red tape and gets down to the exact facts of the trade. His communication throughout the process was commendable. Char an approach that cuts thru the red tape and gets down to the exact facts of the trade. His communication throughout the process was commendable. Charlie Thompson handled the selection and delivery of our new BMW. Charlie is extremely knowledgeable of the specifics of the vehicle and works well with the customer to explain every detail. Our experience with these two individuals rate a grade of A+. Great experience from beginning to end. Love the 2013 BMWi. Truly it is "The Ultimate Driving Machine" More
by MortizFan
Employees Worked With
Charlie Thompson, Richy Harder
October 30, 2012
I was very impressed with the professionalism the dealership showed me, both on the phone and in person. I was very pleased that I was able to speak to Mike Moore and come to an agreement on my purch dealership showed me, both on the phone and in person. I was very pleased that I was able to speak to Mike Moore and come to an agreement on my purchase and trade in offer prior to coming into the dealearship. I drove 5 hours from Houston to Arlington to pick up this particular X1. Once I arrived at the dealership, my husband and I was greeted by the ladies at the front desk. Mike, my Sales Rep. and Kim, my Finance Officer, had everything ready. My experience was definitely a no hassle, no pressure environment. Mike took the time and explain all the features of the car and Kim took the time and explain all the warranties that was available. I will definitely refer my friends and family to this dealership. More
by mwilliams971
October 29, 2012
Charlie made my car buying experience comfortable, positive, and fun! He was very knowledgeable, patient, and friendly while helping me figure out what I wanted in a car. Great to work with! positive, and fun! He was very knowledgeable, patient, and friendly while helping me figure out what I wanted in a car. Great to work with! More
by Danarouch
Employees Worked With
Charlie Thompson
October 27, 2012
I highly recommend Marco and this Moritz dealership for a Mini purchase. The service was professional, prompt, and courteous. Since the car I ordered was not yet at the dealership, I was provided a loaner Mini purchase. The service was professional, prompt, and courteous. Since the car I ordered was not yet at the dealership, I was provided a loaner for a week, and this allowed me to get familiarized with the Mini and enjoy my car even more when it was delivered. I'm also impressed with the concierge service, and this at no cost for the first 3 years! More
by sonthe.nguyen
Employees Worked With
Marco Lopez
October 25, 2012
We have never purchased a car so easily!! Charlie took the hassle out of the entire situation!! He was knowledgeable, kind and had such a servant heart!Truly a great experience! I would highly recommend C the hassle out of the entire situation!! He was knowledgeable, kind and had such a servant heart!Truly a great experience! I would highly recommend Charlie to anyone interested in purchasing a car!! More
by tamilantz
Employees Worked With
Charlie Thompson
October 24, 2012
This is the second time I had the priviledge to work with Samantha Miller. She knew ahead of time the color choice that I had and directed me to the perfect car. From start to finish both times she was knowl Samantha Miller. She knew ahead of time the color choice that I had and directed me to the perfect car. From start to finish both times she was knowledgeable and provides great customer service. I highly recommend Moritz and Samantha Miller. You will not be disappointed! More
by ReneeMicklos
Employees Worked With
Samantha Miller
October 24, 2012
I custom ordered a car with Bobby Murphy, and he walked me thru the process in a very efficient and prompt manner. Bobby took me thru multiple cars to show me each option so that I could make an intellige me thru the process in a very efficient and prompt manner. Bobby took me thru multiple cars to show me each option so that I could make an intelligent decision on each choice. He also kept me up to date with emails on the process at every step. I am not prone to write review or make recommendations to friends about a company, but I truly felt compelled to do so with Moritz. It is by far the best car-buying experience I've ever had. The purchase process was as effortless as it gets. Combine that with being the only BMW dealer in Dallas that does concierge service, and this is the only place to consider when buying a car in the metroplex. More
by joe.sullivan.5836
Employees Worked With
Bobby Murphy
October 24, 2012
I have been a customer with the moritz family since 2010 when I purchased my first BMW. Marcus Gibbons service to me and my car was outstanding! I recently purchased another BMW from Doug Mayberry and like when I purchased my first BMW. Marcus Gibbons service to me and my car was outstanding! I recently purchased another BMW from Doug Mayberry and like the first time he made sure I was getting the best deal. I went in and drove out with my new BMW! Thanks a lot with customer service like this I will continue and I will refer to make my purchase with Moritz! More
by vette35
Employees Worked With
Doug Mayberry, Marcus Gibbons
October 23, 2012
I shopped all of the local dealers, and had decided that price was going to be the bottom line, willing to sacrifice service. BMW has great service, and I was not so concerned about the dealership. I used t price was going to be the bottom line, willing to sacrifice service. BMW has great service, and I was not so concerned about the dealership. I used the internet to shop, and Charlie Thompson was the sales rep that responded. I told him what the deal he had to beat was, and that I was not willing to play games. Charlie called back within 15 minutes, and said he could do everything I requested. I kept waiting for the "but", which never came. Charlie made the process so simple that I kept waiting for the "catch". I can honestly say that this dealership, including the F&I, are honest, straight forward, and absolutely no hassle. I have never felt the need to write a review before, but after the great service, I feel that I owe it to them and others that are shopping. At no time did this dealership attempt to play games, or change the terms of the very first verbal agreement. I have already recommended the dealership, and plan on buying my wifes car through the same dealer. More
by MingoBaron
Employees Worked With
Charlie Thompson, Charlie Thompson
