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BMW of Arlington
Arlington, TX
1,155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 23, 2012
This was our first time in the dealership and I have never driven a BMW. Our sales rep, John Brunson allowed us to test drive the models I wanted to choose from. He was not pushy or have the aggressiv never driven a BMW. Our sales rep, John Brunson allowed us to test drive the models I wanted to choose from. He was not pushy or have the aggressive sales tactic which I appreciated. I would recommend this dealership and John Brunson to anyone in the market looking for a used vehicle. Thanks, Jon C. More
by joncoduti
Employees Worked With
John Brunson
October 23, 2012
From the time I walked into the dealership I was treated with courtesy and professionalism. I mainly worked with Marco but finalized the paperwork with Ken. Both were very professional and friendly. I wa with courtesy and professionalism. I mainly worked with Marco but finalized the paperwork with Ken. Both were very professional and friendly. I was never pressured into anything I didn't want, which includes extended warranty, a more expensive car or a car with features I wasn't interested in. As a matter of fact they didn't have the car I wanted originally so I had to come back a week later and Marco kept me informed of the status the entire time. He was not pushy but always professional. When I arrived the second time the car was ready and waiting. Ken in the finance department was very easy to work with and the final paperwork went very smooth and like I said earlier he did not try to sell me anything I didn't want. I really appreciated that. The car is fantastic! My wife and I love it! If we need another MINI Cooper we will definetly look at this dealership again. We tried other MINI dealerships in Dallas and were not treated well at all. Moritz and their employees are first class! THank you! More
by skgonsalves
Employees Worked With
Marco Lopez, Ken Moore
October 23, 2012
Doug was the Best salesman my Husband and I have ever encountered! He was so Honest and polite, He kept it so real for us! We have found a new friend! Thanks Doug for our BMW!!!!!! Mr. and Mrs Car encountered! He was so Honest and polite, He kept it so real for us! We have found a new friend! Thanks Doug for our BMW!!!!!! Mr. and Mrs Carlos Maxie More
by Maxie01
Employees Worked With
Doug Mayberry
October 22, 2012
My husband and I went to Moritz Mini and Brian McNulty helped us. He was so very patient with my decisions and I had a lot of them. I continued to go back and forth on every little thing and he just cal helped us. He was so very patient with my decisions and I had a lot of them. I continued to go back and forth on every little thing and he just calmly sat there and listened and looked up whatever I asked for to see if they had the car I wanted or if he could get it somewhere else. I would definitely rate our experience with Brian McNulty extremely pleasant and would recommend him to any of our friends or family with the highest of standards. Thank you, Brian, for everything that you did for us Saturday. More
by MScarlett*1111
Employees Worked With
Brian McNulty, Brian McNulty
October 22, 2012
I've bought 2 cars from Moritz BMW. The service I've received has always been exemplary.All personell have been courteous & helpful. I really enjoyed working w/ Brian Mc Nulty. He was really nice & has received has always been exemplary.All personell have been courteous & helpful. I really enjoyed working w/ Brian Mc Nulty. He was really nice & has followed up by checking on me after my purchase More
by debbie.selz
Employees Worked With
Brian McNulty
October 21, 2012
I did one lease prior and felt like I was not a priority for my salesman, Brian Baker. He never returned my calls after the sale and I said I would never go back. I was always treated better at Honda dealer for my salesman, Brian Baker. He never returned my calls after the sale and I said I would never go back. I was always treated better at Honda dealerships. Well, I saw on their website 2 new 335d models for sale. I called Bobby Murphy and went up to do business. I get there, am told one is in the body shop and looked at the other. It had over 10,000 miles on it, price was full out retail. I was told that "cars often have incorrect mileage on the Internet due to a "glitch". Really? I am sure this was typical smoke and mirrors/bait and switch tactics that are encountered at used car lots, not a BMW dealership. Big waste of my time, lied to several times, and can say it was my worst car buying experience ever. Buyer beware! More
by johnmac28
Employees Worked With
Bryan Baker, Bobby Murphy
October 16, 2012
Well, first I would say that the deal was fast and great feedback from Marco Lope. He was so friendly, professional, and straight forward in answering all my questions in what I am looking for in a car. I w feedback from Marco Lope. He was so friendly, professional, and straight forward in answering all my questions in what I am looking for in a car. I was able to makeup my mind real quick and pick up my car the second day. I like working with him and I have already recommended him to some of my friends. More
by pcsc
Employees Worked With
Marco Lopez
October 15, 2012
I have purchased seven BMW's over the last 15 years. The last three have been through Moritz because the service is phenomenal beyond words. Moritz is the only dealership where I have purchased or leased a last three have been through Moritz because the service is phenomenal beyond words. Moritz is the only dealership where I have purchased or leased a BMW, and actually had a pleasant experience. From the sales manager, to the staff and finance manager, the service, and how I have always been treated, is beyond exceptional. Even though I reside in Austin, Texas, I will always drive to Arlington and purchase from Moritz BMW. I cannot thank Ken Osterloh enough for continuing to take such good care of me, and making the purchase of my new BMW fun! Ken even followed up with me on Sunday, his day off, to make sure everything was going well with my new vehicle. I highly recommend Moritz BMW to anyone interested in purchasing a vehicle, new or used. I guarantee it will be unlike any other car buying experience imaginable, and you will be treated fairly and with the utmost respect. Thank you Ken, Tony and Robb for taking excellent care of me over the last 5 1/2 years. Karen Scherer More
by Karenscherer
Employees Worked With
Ken Osterloh, Tony Thiesz, Robb Leyda, Ken Osterloh, Tony Theisz
October 13, 2012
This was the BEST car buying experience I've ever had. Samantha was outstanding to work with and consistently exceeded all our expectations. We are actually closer to other MINI dealers but very happy we Samantha was outstanding to work with and consistently exceeded all our expectations. We are actually closer to other MINI dealers but very happy we made the drive to Moritz! Samantha and Moritz have a new loyal customer. Please do yourself a favor and go see her for your next MINI, it is worth the drive even if there is another dealer closer. More
by jasongcummins
Employees Worked With
Samantha Miller, Samantha Miller
October 11, 2012
Brian McNulty has been fantastic to work with on every purchase.Kim Green was very friendly and helpful in explaining every part of the financial process.A very pleasant experience. purchase.Kim Green was very friendly and helpful in explaining every part of the financial process.A very pleasant experience. More
by cubberus2
Employees Worked With
Brian McNulty, Kim Green
