BMW of Asheville

Usually, after the sale,the salesman can't wait to get you out the door. Well that does not happen in Asheville, NC. No sir, it has been a while since we drove out with the new X5, but everytime we come b you out the door. Well that does not happen in Asheville, NC. No sir, it has been a while since we drove out with the new X5, but everytime we come back for service here comes Trent to insure we are satisfied. The service overall is above expectations, but to have a sales man followup to insure satisfaction is not the usual case. It prevades the organization at Asheville, it makes you not only want to drive a BMW but makes you proud you bought from Trenton and Bmw of Asheville. Jim and Barbara Dunn More

This was the most pleasant car buying experience I've had. Trenton was very easy going, and I felt that he was working for me rather than for the dealership. Since this was a used car buy, he helped me f had. Trenton was very easy going, and I felt that he was working for me rather than for the dealership. Since this was a used car buy, he helped me find what I was looking for over the course of a couple of months, and then follwed up after the sale. More

We cannot say enough about Trent and our experience with him as a sales associate. This is our 2nd vehicle purchased from Trent and we will continue to go back because Trent is honest, works with integrity him as a sales associate. This is our 2nd vehicle purchased from Trent and we will continue to go back because Trent is honest, works with integrity, works hard for us and is not your "typical" sales person. He is authentic and has earned our loyalty. We traded in a vehicle and he worked very hard with the manager; Steve Knupp, (who we also have nothing but praise for) to get us a fair trade in as well as a good price on our purchase. They were fair beyond our expectations and they have provided superior customer service. We were deciding initially between the BMW and another dealership/car and our minds were made up that we would select BMW; especially working with Trent, after our initial meeting with him and Steve. Trent sat with us, spoke openly and honestly with us which we greatly appreciated and were not expecting and then followed through with everything he said he would. There was no "sales pitch", there were no empty promises and our expectations were far exceeded. We were and continue to be impressed with the entire staff at Fletcher BMW. We can walk in the dealership and other sales associates always speak to us, the service coordinators are amazing (they flex and bend to meet your needs more so than any other dealership I have ever experienced) and we have been very pleased with all work we have had done (routine) as well as BMW service is unmatched in the industry. We would recommend Fletcher BMW to anyone and especially Trent Braswell as a sales associate. If you want honesty, someone that does what he says he will do and genuinely appreciates you being there, then Trent is who you need to visit! We will continue to do business with Trent, Steve and Fletcher BMW. More

We were in the market for at least one car and we wanted an all wheel drive for the winter - our saleperson was Robert Wood ( Woody ) at the BMW of Asheville Dealership. The whole process was enjoyable whic an all wheel drive for the winter - our saleperson was Robert Wood ( Woody ) at the BMW of Asheville Dealership. The whole process was enjoyable which is a hard thing to say when it comes to buying a car. The negotiation was fast and fair. Robert was very attentive on the delivery of the car and explaining all the features. We weren't going to get anopther car for a awhile but we were so happy with the experience and they had another vehicle that fit - so we bought it. I know other people who would never deal with this dealership in the past that have since bought two cars themselves - which says alot about the people who are operating the dealership now. We couldn't of been happier. Brian Eamer More