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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
787 Reviews

787 Reviews of BMW of Bakersfield - Service Center

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June 01, 2025

BMW of Bakersfield provides the very best service starting with their friendly welcoming staff to the exceptional technicians. I appreciate being given a loaner while my car is there and picking up a More

by LIANA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Knowledgeable, great customer service team, Let me feel as you’re at your own house More

by AKROUSH_SAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

I had a great experience at BMW thanks to Roger! He kept me updated throughout the process while my car was being worked on. It's clear he truly cares about the customer experience. Huge thanks to R More

by yanetb8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Scott was great with keeping me informed as to the status of my vehicle. Thanks! More

by lscman86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

My service advisor Amanda was very helpful in assisting me with my vehicles problem. She thoroughly explained the problem and was very informative. My tech Manuel gave me a review of my car which I appreci More

by baez.dereck1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

We always have great service at this dealership. The staff here are fantastic! Amanda and Samantha are really great people! We enjoy coming here and the guy that usually gives us a lift to somewhere More

by Mim and Vinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I'm always impressed with the level of service at BMW of Bakersfield. They never disappoint. More

by rodney28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Amanda is a consummate professional. Excellent communication skills and very personable. I highly recommend Amanda. More

by TALLANTJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

thank you Amanda for the great communication and quick turn around on the car repairs More

by steve@limitlesspowertrain.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Thanks Frank. I had a good experience. Very happy with the service and expertise. I'll be back. More

by lk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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