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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
813 Reviews

813 Reviews of BMW of Bakersfield - Service Center

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June 22, 2025

It is always great working with Amanda. She keeps you informed of the progress of repairs on your car and gives very good advice based on the recommendations. More

by richard@centurynursestaffing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

I always answer these surveys immediately yet I repeatedly receive additional requests. I am happy to reply once but do not necessarily need to be repetitive. Stop it. I rate this dealership as 5 More

by Fetes1bub
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Was with work on mycar a little isn't high so what can we dobut what is More

by joeterrazassr@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

BMW got my car serviced, fixed and washed earlier than expected. They sent pics and a message about what they were doing More

by TRACEY.BLACK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Thank you BMW of Bakersfield for taking care of my vehicle. Scott was great, he kept me updated the whole time. More

by LULU755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Scott was wonderful. Great customer service. Would highly recommend to friends . Thanks for everything. We were on vacation And you all were so helpful. More

by LTERZOLI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Always provided with great service at BMW of Bakersfield Service Department! Got in quick, received updates and notified when my vehicle was ready. More

by SERGIOVSARMIENTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Easy to work with and they got us what we wanted. They honestly went above and beyond; we couldn’t be happier. More

by ray_m_arriaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Motar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Ongoing kind and informative communication as well as excellent service. Will continue to be using the dealership . More

by ANNLEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Roger is great. Very thorough examination of my vehicle. Keep up the good work BMW of Bakersfield. More

by DR. CORONADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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