BMW of Bakersfield - Service Center

Service communicated well and got me a loaner . They also sent me video updates which was nice They also sent me video updates which was nice More

Scott is always helpful, explains in detail the necessary repairs and costs association with my vehicles. repairs and costs association with my vehicles. More

Very polite, helpful, efficient. the video showing the leaky struts was helpful, as well as the video showing the wear on the rear tires and explaning why alignment was needed, And the video showing the leaky struts was helpful, as well as the video showing the wear on the rear tires and explaning why alignment was needed, And why more tread helps the brakes stop the car in less distance than bald tires. We also like Bakersfield BMW because usually the repairs are less expensive than Eureka where we live most of the time. Thank you to Mr. Maldonado. Also, you got our car in the next day for oil change. (two week wait in Eureka). Thank you for washing and vacuum the car. More

Fast, efficient, and friendly. Great experience! Can’t speak highly enough about the whole team. Great experience! Can’t speak highly enough about the whole team. More

Always prompt to greet you. Always prompt in returning the vehicle to you. Timelines provided are always accurate. Always prompt in returning the vehicle to you. Timelines provided are always accurate. More

helpful, informative, answered all my questions with tremendous patience. thanks, Emmanuel ! will certainly recommend to friends and family. tremendous patience. thanks, Emmanuel ! will certainly recommend to friends and family. More

Samantha was very helpful as always and answered all my questions. I was very satisfied because I was able to get my vehicle on time. questions. I was very satisfied because I was able to get my vehicle on time. More

I had an outstanding experience at BMW of Bakersfield for my recent oil change! From start to finish, the service was seamless and efficient. Amanda, my service agent, was absolutely fantastic—professional, my recent oil change! From start to finish, the service was seamless and efficient. Amanda, my service agent, was absolutely fantastic—professional, knowledgeable, and incredibly attentive. She kept me informed throughout the process, ensuring everything was handled with care and precision. The waiting area was comfortable, and my car was ready even sooner than expected. It’s always a pleasure to receive such top-tier customer service, and Amanda truly went above and beyond to make the experience stress-free. Highly recommend both her and the service team at BMW! More

Service was good and timely done. Good communication and service. Over all a positive experience Good communication and service. Over all a positive experience More

My wife and I have been dealing with BMW of Bakersfield for nearly 20 years. We have found the dealership to be consistently good (in Service, as well as Sales) and the personnel to be professional, court for nearly 20 years. We have found the dealership to be consistently good (in Service, as well as Sales) and the personnel to be professional, courteous and efficient at what them do. This performance has had a great deal to do with us continuing to drive (and enjoy) BMW vehicles. More