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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
780 Reviews

780 Reviews of BMW of Bakersfield - Service Center

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November 29, 2024

Thanks I love my BMW I needed new tires already :( Sam is the best service agent ever! More

by donnaholden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Good helpful staff, service was done within time and reserving the time for service was done smoothly over the phone More

by MOHITKUMAR316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
November 28, 2024

Very good and supportive staff member. My car was well taken care of in a timely manner More

by gurpreet.knl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

The service was great and the car came back washed. I will definitely come back in the future. More

by WWONGRSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier and valet were nice too
November 26, 2024

The staff was very nice and answered all my questions. Nice to get a washed car. More

by chummy253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

We’ve been having our BMW’s serviced here for almost twenty years. We love their customer service. More

by HIPPYDAVE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

The appointment process is smooth. Amanda was a great service person, keeping me informed all day. More

by mclean6227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Overall excellent service. Responsive. Good communication. Called with updated findings and was upfront with total costs. More

by CHOUYANG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Scott is always very thorough. He keeps me updated and lets me know if there are any necessary changes to the original plan. More

by YMCHAMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Sam always does a great job and continues to exceed my expectations with outstanding service and communication. More

by churst
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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