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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
750 Reviews

750 Reviews of BMW of Bakersfield - Service Center

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October 03, 2024

Fast, response on working on car, like the videos of under carriage rear and front Respectful, give Samantha good standards. More

by gabriel95amartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Very nice dealer and people, clean and cool, lots of inventory, customer service is constantly in comunicating with client More

by CESANEZ1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Service was easy and hassle free. Sam and Roger (service advisor) are both amazing! Loved this dealership! More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Amanda was excellent! Unfortunately my warranty didn’t cover all of the labor that was charged so I did have to come out of pocket an extra $299. Not bmws fault wish I had More

by carmen14hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

We have had 8 BWW’s since 2011 and have had nothing but the best customer service. More

by RHERNANDEZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I love the service crew. Sam is so great and always updates me and give me explanations. More

by MARYANNESAMAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shady Roffael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Outstanding customer service & attention to detail! ! Attentive and responsive. Amazing dealership and well trained staff. More

by JDEMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I can always count on the best service and I never have to worry about the quality of the work being done. very courteous and helpful group. More

by WFWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Pleitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

It’s always nice coming into BMW of Bakersfield due to the helpfulness of all the personnel More

by hammeriam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Excellent service. Amanda was extremely helpful. Cost of parts and labor was expensive as usual. More

by KBGILMETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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