Back

BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
796 Reviews

796 Reviews of BMW of Bakersfield - Service Center

Sort by
May 12, 2025

The dealership is lovely. I feel very comfortable there. I really like the service. I think i get taken care of pretty well. More

by rolonjessica33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Amanda in the service department was very good. She has impressive knowledge about the car and explained the process well. More

by WMELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Great service, friendly staff, great time, am going back Friday to get more work done. Thank you More

by PHOEBE.ENGLAND81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Amanda in service was excellent! She did what she said she said she would do in a timely manner. More

by donotquenchthespirit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

I recently took in my car for service. The customer service beginning with Roger and up to the service manager Jesse was excellent. Their attention to detail and dedication to customer sat More

by msanajera7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

The service was great, the appointment time was flexible and the coffee as good as it get! More

by Virgiehackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch a name
May 09, 2025

Samantha aka Sam was very professional. Customer service was first rate. She went above and beyond to make my experience with the dealer fair. More

by WILLIADS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Service was excellent. Service was speedy and the loaner car provided was perfect! Thank you BMW of Bakersfield. More

by JSUBOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

The customer service was exceptional throughout my entire visit, making the experience enjoyable. The team has exceeded my expectations. More

by wanesbarsemian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Amanda is great! She is very professional, knowledgeable, and pleasant to work with. She makes the experience go smoothly. More

by lknopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
5
...