BMW of Bakersfield - Service Center

Amanda always provides excellent service. She keeps me updated via texts and with videos of the BMW service team that was provided.. She keeps me updated via texts and with videos of the BMW service team that was provided.. More

Sam is amazing advisor and has great customer service. I recommend bmw to all my family and friends I recommend bmw to all my family and friends More

Prompt, really care about their customers, polite - all the things that so many American firms do not understand. the things that so many American firms do not understand. More

The service was excellent and completed in a timely manner. The service facility was very clean, had plenty of refreshments while waiting, and the staff very polite. manner. The service facility was very clean, had plenty of refreshments while waiting, and the staff very polite. More

The service staff are always good to work with. Had to bring my car back for the same issue a couple of times - hopefully the problem has been corrected. Had to bring my car back for the same issue a couple of times - hopefully the problem has been corrected. More

Scott was great and made the service process very easy. Everything was completed the same day and my vehicle was ready when promised. Everything was completed the same day and my vehicle was ready when promised. More

Scott truly helped me out when I was so stressed out about my car, made me feel at ease & truly did a wonderful job figuring out the problem, thank you to the service dept. mechanic who worked on my car about my car, made me feel at ease & truly did a wonderful job figuring out the problem, thank you to the service dept. mechanic who worked on my car truly appreciate it More

Roger is always very approachable and welcoming. He listens to all concerns and always fixes any issues. He listens to all concerns and always fixes any issues. More

Great customer service, prompt service and they also have great deals they follow thru everything they said they will do have great deals they follow thru everything they said they will do More

Service is excellent but labor rates are extremely high. I might consider going elsewhere just based on that fact I might consider going elsewhere just based on that fact More