BMW of Bakersfield - Service Center

As always, the service department is top notch and always mindful of minimizing the impact on its customers. My service rep, Amanda, is the best of the best and always make sure that my service expectations mindful of minimizing the impact on its customers. My service rep, Amanda, is the best of the best and always make sure that my service expectations are not only met, but exceeded. More

Friendly service and sales staff. Very respectful. Never pushy. My vehicle was ready when promised, BMW kept me informed during the repairs. Very respectful. Never pushy. My vehicle was ready when promised, BMW kept me informed during the repairs. More

Scott Kept me posted on the progress of my car though text and phone. quick turn around, text and phone. quick turn around, More

Sam and Jim did a marvelous job taking care of me and my X3. Thank you. X3. Thank you. More

They were very efficient and worked on my vehicle immediately. I couldn't be happier with the results. immediately. I couldn't be happier with the results. More

Timely scheduled for a distanced out of town customer. Loaner’s car was ready for customer on arrival. A new set of tires was installed as expected. Car was cleaned and ready to go. Loaner’s car was ready for customer on arrival. A new set of tires was installed as expected. Car was cleaned and ready to go. More

Tried to rip me off. Miss diagnosed oil leak on struts and shocks. recommended had to be repaired immediately. . Estimate $2,100. Took to local break shop for second op Miss diagnosed oil leak on struts and shocks. recommended had to be repaired immediately. . Estimate $2,100. Took to local break shop for second opinion. They found no leaks, just dust on plastic sleeves on struts. $50 for inspection. More

Scott was able to explain to me the process of service, and waiting at the lobby wasn't to bad thank you and waiting at the lobby wasn't to bad thank you More

Roger Lara is BMW's best ambassador. He is personal, efficient and excellent customer service. He is personal, efficient and excellent customer service. More

They take good care ,provide clean new loaner cars and nice amenities inside Awesome service nice amenities inside Awesome service More