BMW of Bakersfield - Service Center

BMW of Bakersfield went above and beyond on our first scheduled maintenance. They took care of a cosmetic issue that we didn’t notice when we took delivery of the car but we knew the blemish had to have scheduled maintenance. They took care of a cosmetic issue that we didn’t notice when we took delivery of the car but we knew the blemish had to have been there prior. The customer service rep took care of the issue no questions asked. Very satisfied with service we received. More

Love working with Scott Sutton, really helpful and knowledgeable but I wish those prices on repairs could be cheaper knowledgeable but I wish those prices on repairs could be cheaper More

Scott, my service advisor is wonderful. I always ask for him, he's always helpful and pleasant. I always ask for him, he's always helpful and pleasant. More

Scott is wonderful to work with - transparent and efficient. I never have to worry about whether or not my car is in good hands efficient. I never have to worry about whether or not my car is in good hands More

My service representative was spectacular. She provided informative information regarding the service needed on my vehicle. She provided informative information regarding the service needed on my vehicle. More

Great communication, went above and beyond to help me with what needed to be done to my vehicle with what needed to be done to my vehicle More

Top quality work, as always. .. New tires, plugs, and window tinting (looks great 👍) Communication could have been better. But, overall, another great job! .. New tires, plugs, and window tinting (looks great 👍) Communication could have been better. But, overall, another great job! More

BMW of Bakersfield has top shelf customer service! The entire staff treats you more than just a valued customer... they treat you like family. They're friendly, knowledgeable, and prompt. Not only are The entire staff treats you more than just a valued customer... they treat you like family. They're friendly, knowledgeable, and prompt. Not only are BMW cars superlative, the experience for the buyer is AAA+! More

They always meet or exceed my expectations. Through courtesy, individual Personal Touch. My local dealer has never overlooked complicated any issue problem or concern that I might have. Through courtesy, individual Personal Touch. My local dealer has never overlooked complicated any issue problem or concern that I might have. More

Everyone I spoke with was very courteous and took care of my needs in a timely manner. my needs in a timely manner. More