BMW of Barrington

Great people. Great cars. And a GREAT experience! In my search for a new car, I visited more dealerships (of various makes) than I’d care to admit. But NO other dealership treated me the way in which In my search for a new car, I visited more dealerships (of various makes) than I’d care to admit. But NO other dealership treated me the way in which I was treated by the people at BMW of Barrington! From Anthony D’Agostino in sales to Andy with my trade to Mike with some coordinating to Ryan in finance and last, but certainly not least, Shreena in going along to let me test drive an i8 with my car obsessed boys and showing me the ins and outs of my new BMW! Together, all of you equal an EXCEPTIONAL team!!! You made my day, but more importantly you’ve made BMW lovers of my young sons and treated them in a way I will never forget! Thanks again, Anthony, and everyone else at BMW of Barrington!!! More

Good experience We give then 5 star rating because of the patience they had with us and answering all our questions. They made us feel comfortable during our purchase We give then 5 star rating because of the patience they had with us and answering all our questions. They made us feel comfortable during our purchase. We recommend this location. Al and Andy were very helpful! More

Fantastic Experience from Start to Finish This was by far the best car-buying experience I have ever had. We purchased a pre-owned vehicle which was certainly not the anywhere near the most ex This was by far the best car-buying experience I have ever had. We purchased a pre-owned vehicle which was certainly not the anywhere near the most expensive car on the lot, but the level of service we received made us feel like extremely valuable customers. I felt the process was honest, thorough, and they went above and beyond to make sure we were pleased. The process started when I called to see if the car we were interested was still on the lot. The woman who took my call was very curteous and when we arrived, the car was already pulled up to the front and ready for a test drive. Our BMW was dropped off at our house by Robert in immaculate condition and he took the time to explain every button a feature until I, not only understood it, but he took the time to set many options to my preferences. My husband has since proclaimed he is BMW for life now and I really don't see why we would go anywhere else for the next vehicle. More

BMW and beyond This dealership has a very pleasant atmosphere with a very professional and friendly staff . My overall experience was complete satisfaction I This dealership has a very pleasant atmosphere with a very professional and friendly staff . My overall experience was complete satisfaction I strongly recommend them. Shannon More

Top notch car buying experience I really had a terrific experience buying a pre-owned car from BMW of Barrington. The price was fair (thanks, Andy) and our salesperson Yesenia was th I really had a terrific experience buying a pre-owned car from BMW of Barrington. The price was fair (thanks, Andy) and our salesperson Yesenia was the best. She walked me through the entire process and seemed to genuinely care about customer service. There was even a warning light that came on as I pulled away from the dealership and they went above and beyond to make sure it was addressed and the minor repair happened ASAP. They even sent a valet to pick up the car at my office 40 minutes away (he then also dropped it back off when the repair was completed). I would rate my overall satisfaction from 1-10, a 10! More

Great Experience Ian was very patient, while I wanted to test drive a handful of cars. He knows his products well, and, could explain all of the cars' features. Is Ian was very patient, while I wanted to test drive a handful of cars. He knows his products well, and, could explain all of the cars' features. Is a great representative for the company! More

Excellent Agnes was very professional, helpful and kinde. I would give her a 10 stars and recommend her to everyone! Great buying experience and nice environm Agnes was very professional, helpful and kinde. I would give her a 10 stars and recommend her to everyone! Great buying experience and nice environment. More

great service Recently purchase a 2017 650ix convertible. Chris helped me. Sent my trade in from Hilton Head Barrington and my new car from Barrington to Hilton H Recently purchase a 2017 650ix convertible. Chris helped me. Sent my trade in from Hilton Head Barrington and my new car from Barrington to Hilton Head. Chris was with me every step of the way. DMV was giving me a hard time and Chris stayed with me on the phone numerous times to make sure DMV was satisfied. Great job Chris. More

Excellent Everyone I had contact with was pleasant and eager to help. I was very comfortable with Andy, Ian and Daniel the genius. I know I will be buying more Everyone I had contact with was pleasant and eager to help. I was very comfortable with Andy, Ian and Daniel the genius. I know I will be buying more cars from these guys in the near future. It was a pleasure doing business with them. More

Lack of Follow Up The sale process was decent but the follow up has been extremely poor. There have been issues with a couple items after the purchase and it is impossi The sale process was decent but the follow up has been extremely poor. There have been issues with a couple items after the purchase and it is impossible to get a phone call back after repeated attempts. It is clear there is no sincere interest in maintaining customer relationships once a sale is made. More