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BMW of Barrington
Barrington, IL
1,496 Reviews
BMW of Barrington | From Digital to your Driveway
Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care.
Motor Werks @ HOME
At BMW of Barrington, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest.
It really is that simple.
Visit us online to learn more.
*At home delivery, test drive, and service pick-up/delivery is free of charge within 20 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 100 service reviews
September 08, 2025
Justin was so helpful and honest with my cars needs. I had an update throughout the whole process of my vehicle being serviced, great experience! I had an update throughout the whole process of my vehicle being serviced, great experience! More
by KKG007
Employees Worked With
August 27, 2025
I recently had the windshield of my M440i cracked by a flying stone on the freeway. Took it to MotorWerks BMW of Barrington where I received first class service from Mick Harris, Service Advisor, who got flying stone on the freeway. Took it to MotorWerks BMW of Barrington where I received first class service from Mick Harris, Service Advisor, who got a new part ordered straightaway. They did an excellent job of replacing the windshield in double-quick time. The car looks like new again. Thanks a lot Mick! Much appreciated. More
by RNPicken
Employees Worked With
Michael Harris
June 11, 2025
Great service from a very knowledgeable service manager. Great service from a a very knowledgeable service manager. What else ie there to say? Great service from a a very knowledgeable service manager. What else ie there to say? More
by the good captain
Employees Worked With
Erik Swanson
May 28, 2025
Erik helped turn around a disk and brake pad change in no time! Extremely resourceful and responsive. He has been assisting me throughout the years with my X6M and has done a very good job! time! Extremely resourceful and responsive. He has been assisting me throughout the years with my X6M and has done a very good job! More
by SN
Employees Worked With
Erik Swanson
May 21, 2025
Good customer service, Mike was super responsive and great to work with. They’re very accommodating with vehicle drop off and loaners. However their techs seem to put very minimal effort into replicatin great to work with. They’re very accommodating with vehicle drop off and loaners. However their techs seem to put very minimal effort into replicating issues. I had multiple isssues unresolved including leaks coming from the roof during rain and a malfunctioning tailgate, the latter should have been easily replicable as it happens regularly in my day to day to day use More
by fletcher S
Employees Worked With
April 26, 2025
The tech-support I received from Julia was fabulous! She knew the answer to all my questions about my BMW X5 plug-in hybrid. She sat in the car with me and made sure I understood all of the features. She knew the answer to all my questions about my BMW X5 plug-in hybrid. She sat in the car with me and made sure I understood all of the features. More
by Jknoxitoff
Employees Worked With
Julia Mirandola, Julia Mirandola
April 22, 2025
Outstanding service experience as always. Incredibly attentive staff and team, very transparent and helpful and excellent communication. Incredibly attentive staff and team, very transparent and helpful and excellent communication. More
by BCH001
