BMW of Barrington - Service Center

Victor Najjar is the best service advisor! My trip to fix my 2011 bmw x3’s alternator started out rough since it was week of July 4th week. Victor Najjar went out of his way to make things righ My trip to fix my 2011 bmw x3’s alternator started out rough since it was week of July 4th week. Victor Najjar went out of his way to make things right, including staying later so that I can pick up a loaner and also pick up my car. He is a great person and service advisor that provides excellent superb customer service! More

Above and beyond Most recent service for my bmw 5 series left me needing new front and rear brakes and rotors. Needless to say I wasn’t expecting the expense. I alwa Most recent service for my bmw 5 series left me needing new front and rear brakes and rotors. Needless to say I wasn’t expecting the expense. I always service my bmw at motor works of barrrington. My service advisor is Devine Eastman and he always takes good care of me. I mentioned I had some concerns with my CPO’d bmw. To my surprise the service manager Marc Collura reached out to me and told me he contacted bmw and that they were going to cover the majority of the cost. I was not only surprised by the outstanding service but as to how far Marc Collura of bmw motor works went to take care of their customers. Motor works of barrington went above and beyond in the service department. I will always bring my vehicle here for service and also recommend BMW motorworks for their exceptional customer service from beginning to end. motor works of barrington makes you feel like your business is truely appreciated and they go out of their way to keep you coming back. More

Marc and Derek were excellent I was pleased beyond measure with the promt, fastidious service that these men delivered. Will return everytime and buy another car from Motorwerks in I was pleased beyond measure with the promt, fastidious service that these men delivered. Will return everytime and buy another car from Motorwerks in the future. Well done, Marc, Derek and Tom. Thank you, The Schuch's More

Impressed! I can always depend on BMW of Barrington when my sedan is in need of any kind of service. They are always able to fix my issues the first time AND wit I can always depend on BMW of Barrington when my sedan is in need of any kind of service. They are always able to fix my issues the first time AND with a smile. The service team is outstanding and their entire process is quite streamlined. Thank you, I will be back! More

Someone you can trust It is so hard to trust that a service department to have your best interest in mind, but service department has a mission to build a lifelong customer It is so hard to trust that a service department to have your best interest in mind, but service department has a mission to build a lifelong customer through friendliness, customer satisfaction, and trust. Marc is so upstanding, a pleasure to work with. He always ensures that I have everything I need for the life of my car, and nothing that I don't. I always know the work is going to be done right. Thank you Marc. I am so glad I met you! More

Service excellence - Everytime Marc’s service support and leadership has once again proven excellent and continued to be my sole BMW service provider. I have been and long time BMW Marc’s service support and leadership has once again proven excellent and continued to be my sole BMW service provider. I have been and long time BMW owner and have always been able to count on Marc and his team to fix/resolve any issues I have. From rattles no one hears but me to more obvious issues Marc makes sure it all gets done right, on time (or sooner) and follows up throughout the process. He is outstanding. More

Why I travel 40+ miles to service at BMW of Barrington I live in the Darien/Burr Ridge area so there are undoubtedly closer BMW dealers at which to service my 2018 M3 and 2017 X3. The reason I drive all th I live in the Darien/Burr Ridge area so there are undoubtedly closer BMW dealers at which to service my 2018 M3 and 2017 X3. The reason I drive all the way to BMW of Barrington is because they have HANDS DOWN the best service (and trust me -- I have been to every single dealer in the Chicagoland area). Special appreciation goes to Marc Collura who does a phenomenal job at taking care of me and making sure I'm happy. Marc and his team are very highly recommended! A+ More

Very efficient and knowledgable Your service team was extremely knowledgeable and efficient. We will definitely continue doing business here. It almost seemed as though it is a pri Your service team was extremely knowledgeable and efficient. We will definitely continue doing business here. It almost seemed as though it is a private property and not so commercial, what a nice touch. More

Amazing experience I've spent a lot of time to find the right place for my BMW. I've been in places that look great but the people and customer service are terrible. Fin I've spent a lot of time to find the right place for my BMW. I've been in places that look great but the people and customer service are terrible. Finally my search is done. I found an amazing dealer and even more amazing the person I'm dealing with. Marc Collura is a great asset. His knowledge and customer service skills are second to none. I'm not going to deal with anyone else anytime soon. BMW of Barrington is lucky to have him. I'll be his customer for life. More

Feed back for Marc service department I am writing this review on behalf of Marc. Marc provided exceptional service when I was at the dealership. It is hard to find great customer service I am writing this review on behalf of Marc. Marc provided exceptional service when I was at the dealership. It is hard to find great customer service these days, but my experience was just the opposite with Marc. He took great pride in making sure all my needs were met with integrity. All with a positive attitude. I would recommend this service department to all my friends and family. More