BMW of Bayside

Love them. Been a customer of Shirley and Priscilla for more than 15 years. Very knowledgeable and very service oriented. Will continue to work with these ladies as long as I can drive!! more than 15 years. Very knowledgeable and very service oriented. Will continue to work with these ladies as long as I can drive!! More

Support received was very thorough and helpful and we were able to receive everything we needed and more with great friendly interactions and helpful information. were able to receive everything we needed and more with great friendly interactions and helpful information. More

Picked up my X7 today. Very good service. Explain all the car features detail. Answer all my questions patiently. Excellent shopping experience. Highly recommended. Thank you!!! car features detail. Answer all my questions patiently. Excellent shopping experience. Highly recommended. Thank you!!! More

Excellent value and customer service. Fernando Cedeno went above and beyond to make sure we were comfortable with whatever decision we made. Now we took home a brand new 2021 X3. You know where our next went above and beyond to make sure we were comfortable with whatever decision we made. Now we took home a brand new 2021 X3. You know where our next BMW will be coming from.0 More

Every time i need to service my vehicle i go to Jennifer Odato. She is polite, pleasant, prompt, professional and very helpful when it comes to answering all of my questions. Odato. She is polite, pleasant, prompt, professional and very helpful when it comes to answering all of my questions. More

Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excel Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service More

Great service and professionalism from Shirley Chen and her assistant Priscilla. She made the whole process of buying a car super simple. They also had Jason go over the car with us, who was very knowledge her assistant Priscilla. She made the whole process of buying a car super simple. They also had Jason go over the car with us, who was very knowledge and easygoing. More

Bayside BMW will gladly take your money but couldn't care less afterwards. Neither the sales manager or general manager have any interest after the sale if there is a problem. The salesman will stick hi care less afterwards. Neither the sales manager or general manager have any interest after the sale if there is a problem. The salesman will stick his head in the sand. This place is a bad used car lot experience. More

The staff, Shirley and Priscilla, were great help. They helped me with a good financial lease deal to get the new BMW X3 with the features and options that I wanted. helped me with a good financial lease deal to get the new BMW X3 with the features and options that I wanted. More

Always say they'll call you back and never do It's best to go in person because if you try to call, they'll put you on hold/send you to voicemail, or if they're feeling generous, the receptionist It's best to go in person because if you try to call, they'll put you on hold/send you to voicemail, or if they're feeling generous, the receptionist will admit they're busy and unable to help you but you should make an appointment. They offer to call you back another time which isn't a problem normally, but sadly they do not actually call you back. Really not the type of service you want from a brand like BMW. Customers shouldn't have to make a long trip to your dealership just for one or two questions. I currently have 3 BMWs so it's not like I'm a new customer who is just pestering you with no intentions to buy. Goes to show that once they successfully sell you the car, they want you out the door ASAP to make room for other sales. Your questions are now no longer as important as when they were still trying to sweet talk you in sales. Money is good anywhere, not just BMW. Spend it elsewhere! More