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BMW of Bel Air
Bel Air, MD
313 Reviews
BMW of Bel Air is your go-to destination for all things BMW in the northeast Baltimore area, serving residents from Bel Air, Aberdeen, Towson, and Baltimore. Located in Bel Air just off of Baltimore Pike, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Bel Air has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 313 reviews
November 20, 2020
Friendly, Curteous service with competent professionals who worked with me to accurately diagnose problem. Speaker was replace with new parts that were overnighted. Loaner car was clean and convenient. who worked with me to accurately diagnose problem. Speaker was replace with new parts that were overnighted. Loaner car was clean and convenient. More
by Matt Rowland
Employees Worked With
Kurt Roman, Steve Herold, John Miller
November 12, 2020
Always an awesome job from the initial sale two years ago and all the service visits always greeted by my name always make sure I am happy and always follow up and all the service visits always greeted by my name always make sure I am happy and always follow up More
by john.omalley08
Employees Worked With
Kurt Roman, Steve Herold, John Miller
November 04, 2020
Everyone was very helpful in the service repair of my BMW... Steve was very informative in the repair process.... Hopefully I won’t have any more mechanical issues in the near future BMW... Steve was very informative in the repair process.... Hopefully I won’t have any more mechanical issues in the near future More
by Belcastros
Employees Worked With
Steve Herold, John Miller
October 28, 2020
So friendly and helpful, as always. I have yet to have a bad experience with BMW of Bel Air, and I’ve dealt with BMW dealerships and service teams all over the world. Another reason I’m a BMW loyalist. bad experience with BMW of Bel Air, and I’ve dealt with BMW dealerships and service teams all over the world. Another reason I’m a BMW loyalist. More
by ardenver
Employees Worked With
Kurt Roman, Steve Herold
October 24, 2020
Happy with whole experience until after delivery the second remote/key that was promised was not delivered. Lame excuses and did nothing to help with a remotes. second remote/key that was promised was not delivered. Lame excuses and did nothing to help with a remotes. More
by ben
Employees Worked With
Dan Boland, Kurt Roman, Nick Stallings
October 19, 2020
Service specialist (Steve) Is always very courteous, knowledge and accommodating. Service was done on time and Car inspection video report was sent to my cell phone, which was a nice option. Staff membe knowledge and accommodating. Service was done on time and Car inspection video report was sent to my cell phone, which was a nice option. Staff member even drove me to the shopping center so I don’t have to wait for service completion in the lobby. More
by IVC
Employees Worked With
Steve Herold
October 17, 2020
My service advisor Steve is awesome. He makes sure I have a great experience every time I visit the dealership. And, ensures I understand the work being done on my vehicle. I appreciate his patience with ex a great experience every time I visit the dealership. And, ensures I understand the work being done on my vehicle. I appreciate his patience with explaining the work that’s need to be done on the vehicle and answering my many questions. More
by KC
Employees Worked With
Steve Herold
October 15, 2020
Better service now than before I don’t know why but it seems to be more friendly now. Would definitely recommend family and friends. Great seems to be more friendly now. Would definitely recommend family and friends. Great More
by 99lightning
Employees Worked With
Jason Ruzek, Kurt Roman, Steve Herold, John Miller
October 08, 2020
Kurt is an excellent service advisor. I can’t comment on service work as I did not have any work performed. My vehicle is 10 years old and it’s probably time to sell or trade it in. I don’t have any negativ service work as I did not have any work performed. My vehicle is 10 years old and it’s probably time to sell or trade it in. I don’t have any negative comments about BMW of Bel Air and believe they have a very good service department and I would not hesitate to use them in the future More
by bobdobart
Employees Worked With
Kurt Roman was very knowledgeable, courteous and answered all my questions in a speedy and competent manner. He was pleasant, courteous and I appreciate his assistance., Lori Connolly
