Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Bel Air

Bel Air, MD

Overview
Reviews
Vehicles
4.5
294 Reviews
Call Dealership (844) 235-1923

716 Belair Road

Bel Air, MD

21014

Directions

By Type

Showing 294 reviews

November 29, 2023

they act like they dont care you want their cars or not ，i was very dispoint More

by carter
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jason
Report | Print
Dec 01, 2023 -

BMW of Bel Air responded

Hi Carter, we appreciate you taking the time to respond. The staff at BMW of Bel Air take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 770-6776. We hope to hear from you.

Helpful
November 16, 2023

Good service experience. Steve provides exceptional detail to completing my service appointment and what is upcoming More

by ecwspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Nov 18, 2023 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Helpful
November 13, 2023

Great service department! Many thanks to Andrew Ramirez and the rest of the team for helping with servicing both of my cars this time and during all of my previous visits. More

by SAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ramirez
Report | Print
Nov 15, 2023 -

BMW of Bel Air responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
November 01, 2023

Bought a car and had them ship to me- they made the process very easy More

by TR Hart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruzek, Matt Caplan
Report | Print
Nov 03, 2023 -

BMW of Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
October 26, 2023

Very efficient and helpful, they have a personal touch. They are very good to deal with! More

by dsbrn9637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Steve and Justin !
Report | Print
Oct 29, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Helpful
October 26, 2023

The process was very convenient and I found that Jason was very helpful with any questions that I had. More

by JORDAN.ANDREWS513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Oct 29, 2023 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!

Helpful
October 19, 2023

I had a great experience from start to finish. I bought a car from CarMax but came to get it inspected at BMW Bel Air. The service staff was friendly and honest; that’s a first for me! I will brin More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Oct 21, 2023 -

BMW of Bel Air responded

Hi Monique, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
October 18, 2023

Car is great, Staff is knowledgeable, polite and accommodating. The only significant disappointment was the trade in value. Even after losing the sales tax saving for a trade and the inconvenience o More

by hlcbock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and GM
Report | Print
Oct 20, 2023 -

BMW of Bel Air responded

Hi, thank you very much for sharing these comments. If you would be willing to give us another chance in the future, please reach out to our General Manager at (667) 770-6776. We would appreciate the chance to turn your experience around.

Oct 20, 2023 -

hlcbock responded

I bought the car and I'm VERY pleased with the staff and the car and would buy from you again. I just felt you should know my view about the trade in.... but I'm quite happy otherwise.

Helpful
October 15, 2023

They are always helpful and do great work, they keep my bmw driving like it was new More

by wjhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian, Steve
Report | Print
Oct 16, 2023 -

BMW of Bel Air responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
October 10, 2023

Great service department. Nice courteous and professional people behind the counter at the service department. I would bring another vehicle to Bel Air BMW for inspection. More

by dackerman702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Oct 11, 2023 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
1
2
3
...
30