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BMW of Bellevue - Service Center

Bellevue, WA

4.5
707 Reviews

707 Reviews of BMW of Bellevue - Service Center

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September 13, 2023

Excellent service, would use them again. Aaron did a great job on notifying me on prices and pick up. More

by akaem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 13, 2023 -

akaem responded

Great service

Sep 13, 2023 -

akaem responded

Great service

Sep 13, 2023 -

akaem responded

Great services

September 11, 2023

Service department is terrific. Angel was thorough and kept me updated the whole time. Very nice experience More

by christapdickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 15, 2023 -

BMW of Bellevue responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 11, 2023

Thank you to my service advisor Michelle Amoa. She was Very professional and knowledgeable. Great job. More

by rjaberi
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michelle Amoa
Sep 15, 2023 -

BMW of Bellevue responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 09, 2023

Attentive Service Department, working hard to diagnose and repair service issue, good communication and knowledge More

by smk737
Recommend Dealer
Yes
Employees Worked With
Janell Keller
Sep 12, 2023 -

BMW of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

The service was good and the communication was smooth. Good to have coupon this time. More

by allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 10, 2023 -

BMW of Bellevue responded

Hello Allen, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 05, 2023

Was giving a form to complete without asking if I had an account with the dealership when I dropped off the car. Everything else went very well. More

by mmpare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Sep 08, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

I want to start with pros 1. Service took 9 hrs which is exactly wats was told. 2. They provide shuttle service within 10 miles. Cons 1. I was told that car will be vacc More

by vikramdadwal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 08, 2023 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (425) 243-5201.

September 01, 2023

Good stuffs and very helpful for the service. Clean work environment. Didn’t have much interaction so don’t have much to share. More

by Yuchao
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 04, 2023 -

BMW of Bellevue responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 31, 2023

Just a great experience from Saf and kava and Joe they made everything easy and will return. More

by joegrzetic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saf
Sep 04, 2023 -

BMW of Bellevue responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 27, 2023

Needed oil change, cabin filters and wiper blades. Did not seem that busy however it took almost 3 hours. Which was an hour more than I was told. More

by Morrie A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall
Aug 30, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

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