BMW of Bellevue

Service was great, and staff were friendly, knowledgeable, and prepared for my appointment. Service was done right on schedule, so no extra waiting at all. They also cleaned the car which was a great added benefit.

Appreciated the help in assessing the vehicle issues I was experiencing the week before last

Michelle is great. I needed the repair done on short notice in order to start a long planned road trip. The warning light came on only 48 hours before we were scheduled to leave. Michelle got my car in and got the repair done within in 24 hours and we were able to leave as scheduled. She did great work. I am very pleased.

Great service and prompt responses from the service coordinators. Car is always brought back in excellent condition

Safeeullah was very pleasant and great to work with. He kept me updated and allowed me to come in the following day in order to pick up my vehicle in order to avoid wasting time during rush hour. This time I even received a video from the service dept. regarding my vehicle, which was neat. Having Lyft provided both ways was very convenient. The only thing that made me feel uncomfortable was that when I picked up my vehicle, the person driving it out to me had his mask 1/2 way on his face. Also, for some reason, I could not schedule my appointment online this time with attempts made on two separate days. The system did not seem to have any of my information available, even though I had scheduled online before. However, I eventually called and scheduled very easily and got in the next day.

John is very helpful and friendly. It was a great experience to work with him.

Matt Johnson consistently goes above and beyond to handle all my service needs and requests.

BMW of Bellevue stands out in their willingness to communicate directly and work to find the best solution available during this time of limited inventory. The team always seems available to talk through options and answer questions.

I picked up my new car with the help of John. I was very impressive by his hard work. He always tried to find better ways to support my request. He has made the most pleasant car buying experience. Thanks again John for your help!

Went to this dealership for my 1st year annual service. Easy to schedule, courteous team and on-time delivery.