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BMW of Bellevue - Service Center

Bellevue, WA

4.5
706 Reviews

706 Reviews of BMW of Bellevue - Service Center

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July 11, 2023

Excellent customer service, Friendly and knowledgeable staff. Workmanship, appealing environment and clean dealership. Recommend highly to everyone. More

by Amir Anissipour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Matute
Report | Print
Jul 14, 2023 -

BMW of Bellevue responded

Hi Amir, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

July 07, 2023

BMW of Bellevue isn’t the same as it once was. Chris in Service was great to work with. Once again, my car was not vacuumed. More

by LK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Jul 11, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

July 06, 2023

Matt, my service advisor is great. He has been helpful in working with what really needs to be do,me, and then what can wait. I’m not giving a five only because it takes a while to get More

by arwgilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jul 11, 2023 -

BMW of Bellevue responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2023

Chelsea was personable and a pleasure to work with! Overheard a conversation I was having on the phone and offered to set me up with a ride to meet a client of mine. Really appreciated that small touch More

by Btwotimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Loeffler
Report | Print
Jul 07, 2023 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

My service advisor Angel Pinedo made a recall repair a great experience. I will consider this when I buy my next BMW. More

by Paul Mackay Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo
Report | Print
Jul 06, 2023 -

BMW of Bellevue responded

Hi Paul, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Friendly, fast, ready on time - courtesy ride home. Like all dealers - service cost was pricey but I know the work is quality and done right! More

by X5 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very nice - forgot his name
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July 03, 2023

Flexible schedule. Car was done on time. Happy with the service overall. Thank you! Great work More

by preetinorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Loeffler
Report | Print
Jul 06, 2023 -

BMW of Bellevue responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 02, 2023

Jennie Mao is the reason I use Bellevue BMW again. She is an outstanding service advisor More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie Mao
Report | Print
Jul 05, 2023 -

BMW of Bellevue responded

Hello David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 30, 2023

It was first service at BMW of Bellevue. as it was a new car there were no issues identified. More

by Planefan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
employee
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Jul 04, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Service writer Christopher is the best! Very communicative and thorough! I intentionally seek him out for my work! More

by SWSDuvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Toome
Report | Print
Jul 04, 2023 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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