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BMW of Bellevue - Service Center

Bellevue, WA

4.5
706 Reviews

706 Reviews of BMW of Bellevue - Service Center

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September 25, 2024

Angel always takes great care of me and the customer service is amazing. Bmw Bellevue is my go to dealership More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 28, 2024 -

BMW of Bellevue responded

Nick, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2024

I found my service advisor Christopher to be very courteous and knowledgeable. He clearly explained to me what services are to be performed annually, every 2 years and also every 4 years on my vehicl More

by chucknoh85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Toome
Aug 23, 2024 -

BMW of Bellevue responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 19, 2024

Great service as always and thorough review of maintenance required of car. This was the first time working with Leonard. I usually get Aaron. More

by boxerlover20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Mayorga
Aug 23, 2024 -

BMW of Bellevue responded

Hi, we are very happy to have provided you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2024

Aaron was responsive and thorough in working through my i4 M50 charging issue. He was up-front about the fact that the investigation might take longer than a day and stayed in touch throughout. I wa More

by dpfinch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Aug 09, 2024 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! If you ever need help, just give us a call. Happy motoring!

July 11, 2024

Very professional and great to work with! The transparent guidance regarding service was very helpful. More

by Eric.schumacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jul 12, 2024 -

BMW of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 03, 2024

The staff are friendly, the facility is spacious and well appointed, and good communication is provided regarding service appointments. More

by dkdude63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Twomey, Austin Marhews
Jul 04, 2024 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2024

Service items were added without checking the car features and owner need to double check each item why we need to add as part of this service. More

by Siva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Safeeullah
Jul 04, 2024 -

BMW of Bellevue responded

Hi Siva, we appreciate you taking the time to respond. The staff at BMW of Bellevue take our reviews very seriously. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 24, 2024

Try to sell unnecessary maintenance like spark plug changes for my car with only 27K miles. Replacing cabin air filters are way over priced. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
Jun 25, 2024 -

BMW of Bellevue responded

Hi Sean, thank you for taking the time to leave us feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (425) 243-5201 when you have a chance. Thank you, and we look forward to hearing from you.

June 19, 2024

Really great experience. Can’t say enough about the place. Chris as a service advisor is top notch. More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Toomey
Jun 21, 2024 -

BMW of Bellevue responded

We are pleased to hear you had such a positive experience with us, Jonathan! If you ever need help, just give us a call. Happy motoring!

June 18, 2024

I traveled from out of town and arrived early for my appointment. They checked my car in and got straight to work. Excellent! More

by maemaeqdizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Greider
Jun 19, 2024 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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