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BMW of Bellevue - Service Center

Bellevue, WA

4.5
706 Reviews

706 Reviews of BMW of Bellevue - Service Center

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May 10, 2023

Restaint systems are not covered on a Platinium Warranty - beware a seat sensor costs over $3k to fix. I elected not to fix the intermittent problem - but when I got the car back from BMW of Bellevue the p More

by Beemer Screamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando, Saf
May 13, 2023 -

BMW of Bellevue responded

Hi Beemer, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 243-5201 to discuss what we can do to help.

May 10, 2023

Great staff and had my car back quickly. They are always receptive to my concerns More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
May 12, 2023 -

BMW of Bellevue responded

Rick, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Bellevue. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 10, 2023

Customer service is very personal & world class; when they take my car for service they always put me in a rental car that cost me nothing but the pleasure of driving a different Luxury car. Thank you ve More

by alemu1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard
May 13, 2023 -

BMW of Bellevue responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

My last apt was really great, from taking apt to picking up the car. My assigned Service Advisor was really good on communicating the next activity or arranging Lyft for my drop-off and pickups and explaini More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Safeeullah
May 12, 2023 -

BMW of Bellevue responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Service department is awesome! I can count on BMW bellevue for top notch service. Thanks Angel! More

by Shahbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 11, 2023 -

BMW of Bellevue responded

Hello Shahbaz, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

It’s a great dealership, highly recommend it with everyone. Great service and professionalism. Cheers. More

by thealexgonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie
May 09, 2023 -

BMW of Bellevue responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

May 04, 2023

Andy was great. 1 1 1 1 1 1 1 1 1 1 1 1 More

by drewzim49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 08, 2023 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

Had to replace my worn out tires. Angel helped me select the right tires for my car and was super professional about explaining the differences. I highly recommend him as well as BM More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo
May 07, 2023 -

BMW of Bellevue responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

May 01, 2023

I visited for my regular maintenance. Online Reservation experience was good, and my advisor was also kind and quick. More

by mings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Safeeullah Salim
May 05, 2023 -

BMW of Bellevue responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2023

Bmw recall due to airbag issue. Scheduled 3 weeks ahead. But was told no parts when I got there. Wasted my time and not even a sorry. Cold attitude coz this security recall is free. More

by Tg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cold face
May 05, 2023 -

BMW of Bellevue responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

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