BMW of Bellevue - Service Center

Came for the first service of a new car. Oil change should take few min. Waited for a long time for someone to talk to me when I dropped the car in the morning.. At the end of the day, the c Oil change should take few min. Waited for a long time for someone to talk to me when I dropped the car in the morning.. At the end of the day, the car was still not ready. They sent me a text, vehicle is still programming. I asked for details, never got a response. When I left the car I asked them to check the driver door lock sensor as sometimes it doesn't work. They wrote in the paper it works fine, but didn't explain how they tested it, didn't ask me any questions, didn't try to understand better when it happens, and how they can help. More

Great service. ..see you again on Tuesday for more service. I will be back. To finish other items since your system was down. ..see you again on Tuesday for more service. I will be back. To finish other items since your system was down. More

I have been driving forever and ever, I like the boses. Mr Zabihi and Cori F. Mr Zabihi and Cori F. More

My service representative, Andy, got things started right away for me, despite my being one of the very first 7:30 am appointments. He gave me timely updates on where my car was in the recall repair process away for me, despite my being one of the very first 7:30 am appointments. He gave me timely updates on where my car was in the recall repair process, and went the extra mile to get my iPhone hooked back up after the recall repair was done. Great job, Andy! More

I did a walk in for an oil change for my X5 and Michelle in service was very helpful and accommodating. She told me when my car would be ready and provided shuttle service to my meeting in town. Everything in service was very helpful and accommodating. She told me when my car would be ready and provided shuttle service to my meeting in town. Everything was smooth and seamless. Everyone was very helpful nice. I had a great experience. Thank you. More

This dealership is always top notch with their service and client care. I would highly recommend this dealer. and client care. I would highly recommend this dealer. More

Leonard was great to work with, and handled the whole process well. I even got some good rates for the tire swaps but never felt like I have to buy something immediately or that something needs to be fix process well. I even got some good rates for the tire swaps but never felt like I have to buy something immediately or that something needs to be fixed rather urgently. More

Their customer service representatives and maintenance crew did an excellent job working with me and on my car. Excellent customer service I would definitely recommend them to someone else. crew did an excellent job working with me and on my car. Excellent customer service I would definitely recommend them to someone else. More

Brought my car in for its 1000 mile break-in service. reception was prompt and Michelle, my service advisor, was great at answering questions and setting expectations around what to expect! reception was prompt and Michelle, my service advisor, was great at answering questions and setting expectations around what to expect! More

Done service in a timely manner. Staff is friendly and helpful. Showing a video of the inspection was a good touch to the service Staff is friendly and helpful. Showing a video of the inspection was a good touch to the service More