BMW of Bellevue - Service Center

I love the service department, they’re always super helpful and polite. I’ve had issues with my bmw and they always help me find the best way to fix it ! helpful and polite. I’ve had issues with my bmw and they always help me find the best way to fix it ! More

Resolved the problem with a software update. Car works fine now. Service advisor kept me informed of the status Car works fine now. Service advisor kept me informed of the status More

Meeting Jennie Mao as my new Service Advisor yesterday was a wonderful experience. It renewed my faith in the BMW Service area. She was communicative, detail oriented, made me feel like I was being list was a wonderful experience. It renewed my faith in the BMW Service area. She was communicative, detail oriented, made me feel like I was being listened to and kept me updated as the appointment progressed . . . giving me options and behind the scenes helpful information. I drove home with a smile on my face . . . and it was a reminder why I bought a BMW in the first place. 10 Stars for Jennie! More

This dealership was quick and efficient with the provided service. However, it was difficult to get ahold of the agent prior to the appointment. service. However, it was difficult to get ahold of the agent prior to the appointment. More

Friendly service people, easiest vehicle recall fix ever, all in all a fun experience thank you! ever, all in all a fun experience thank you! More

Pretty good experience with service department. I went in for an oil/filter change. Had to ask for the special price that BMW is currently offering. I went in for an oil/filter change. Had to ask for the special price that BMW is currently offering. More

went in for a regular servicing. Saf did a great job explaining what needed to be done and was very professional and courteous. Saf did a great job explaining what needed to be done and was very professional and courteous. More

I had good service from Angel. He told me the car would be finished @ 12:30, but was not done until 2:00, so he gave me a little credit on my alignment. I do wish the service peo He told me the car would be finished @ 12:30, but was not done until 2:00, so he gave me a little credit on my alignment. I do wish the service people would not change the seat, and navscreen settings. Also, they did not clean the trunk. More

I had an engine light--it didn't appear to be anything severe, but you never know. The shop was very busy, but they checked the problem, made the necessary adjustments and got me back on the road, severe, but you never know. The shop was very busy, but they checked the problem, made the necessary adjustments and got me back on the road, More

Service coordinator was courteous and professional. Car was finished on time and sooner than expected. Car was finished on time and sooner than expected. More