BMW of Bellevue - Service Center

Matt Lawson is the epitome of professionalism, reliability and thoughtfulness. Throughout the years I have worked with Matt, he consistently keeps his word, is accurate regarding his work and ser reliability and thoughtfulness. Throughout the years I have worked with Matt, he consistently keeps his word, is accurate regarding his work and servicing my car. He is trustworthy - and is a warm gentleman! BMW in Bellevue I recommend without reservation! More

I brought my car in for service and I was treated very courteously. I would recommend their service in the future. courteously. I would recommend their service in the future. More

From making an appointment to picking up a washed and well-serviced Vehicle it was perfectly done. Jennie Mao is a super rep! well-serviced Vehicle it was perfectly done. Jennie Mao is a super rep! More

I had made an appointment and was on time I had specified where I live what I needed it was not fulfilled I had to call 3 times and still my service with the warranty is not fulfilled because I had borne an where I live what I needed it was not fulfilled I had to call 3 times and still my service with the warranty is not fulfilled because I had borne an extended warranty and wanted to fix a couple of things on my car and they are still pending and nobody's got back to me from the date Which was I believe on the Was 1st week of February and we are in March Tell nobody to call me back I would say lack of customer service or lack of interest or lack of any business required. I was also given a hard time because apparently I bought the car from Bellingham it was not registered in United States but the registration stays my name the license plate is from Washington yet I was told the car belong to it's an imported car from Canada I hate to bring this up BMW is not a local brand it is an important brand so that is not valid I just wanted to buy the oil change for a $199 which the dealer was running a special for 3 years which I was giving a hard time for. More

Great customer service always Matt! We truly appreciate it. Matt has been taking good care of us and my car for more than 8 years! We truly appreciate it. Matt has been taking good care of us and my car for more than 8 years! More

My service adviser Leonard did a great job and kept me informed through out the process. Work was completed in a professional manor informed through out the process. Work was completed in a professional manor More

Great customer service, friendly and honest. I love that I can have a loaner when my car is worked on as I have to drive a half an hour to get to the dealership! I love that I can have a loaner when my car is worked on as I have to drive a half an hour to get to the dealership! More

Had to bring car back - not fixed first time. Picked up and car was dirty Picked up and car was dirty More

First of all love the remodel of this place, it looks fantastic. I love working with BMW of Bellevue I bought my X5M from them and have continued to get service through them. I love their model of servic fantastic. I love working with BMW of Bellevue I bought my X5M from them and have continued to get service through them. I love their model of service advisors allowing you to call/text about the progress of your vehicle, they were also great in locating replacement tires for my car which has been difficult during covid. All around great establishment! More