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BMW of Bellevue - Service Center

Bellevue, WA

4.6
717 Reviews

717 Reviews of BMW of Bellevue - Service Center

Sort by
March 07, 2022

Thank you, Jennie, for excellent customer service! Great communication with email and text. Thank you! More

by chongdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie
Mar 11, 2022 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jennie here at BMW of Bellevue! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 04, 2022

Could not get the service I asked for. Called and made an appointment. Was very clear and specific and that I was trying to establish service for a new purchase. Have a Mercedes’ and a Lex More

by first impression
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle
Mar 08, 2022 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

March 03, 2022

Angel was extremely courteous, answered my questions and gave me honest recommendations for my car. Love the Lyft shuttles. More

by Rich Ow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 06, 2022 -

BMW of Bellevue responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 03, 2022

Good service and very professional in dealing with the customer and nice and very accommodating dealership More

by reuben.factor70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Amoa
Mar 06, 2022 -

BMW of Bellevue responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 06, 2022 -

reuben.factor70 responded

Nice dealership to deal with specially the service advisor Michelle Amoa. She help me in my 4 BMW when I needed help and she is very personal.

March 02, 2022

Took the car to the service with a couple of scary transmission related alerts that would trigger sporadically. I even captured them on a photo and shared with them. They told me they were unable to r More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doesnt Matter
Mar 05, 2022 -

BMW of Bellevue responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5201. We hope to hear from you.

March 02, 2022

Friendly and courteous oil service. Thank you for helping to keep this vehicle running in perfect condition. More

by cheng1024mail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AARON WEAVER
Mar 05, 2022 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 02, 2022

Professional, clean, prompt & priced fare. Always a follow-up to make sure I'm 100% satisfied. More

by Sheryl
Recommend Dealer
Yes
Employees Worked With
Jennie
Mar 05, 2022 -

BMW of Bellevue responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2022

Reception was pleasant. Service was throughly explained and understood. They kept in touch throughout repair while I waited at home. More

by lmarenah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately I only recall Jennie Mao's name
Mar 03, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

February 28, 2022

Friendly and courteous oil service for my M5 Competition. Thank you for helping to keep this vehicle running in perfect condition. More

by Jillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 03, 2022 -

BMW of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 26, 2022

Nice beautiful showroom. Friendly staff. Was greeted at my car. They called a Lyft for me. More

by daleklein477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard
Mar 01, 2022 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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