BMW of Bellevue - Service Center

My service rep was incredibly responsive and helpful, even after it became evident that the dealership wasn't going to do the work. I will definitely be back! even after it became evident that the dealership wasn't going to do the work. I will definitely be back! More

The service team worked hard to solve the problem and my service advisor was great service advisor was great More

Matt Larsen and the kid who lined up cars were friendly. Thanks for smooth and quick services. Thanks for smooth and quick services. More

Saf was very helpful and attentive. Our car was taken care efficiently and in good time. I received a free ride home by BMW Bellevue. Very much appreciated. care efficiently and in good time. I received a free ride home by BMW Bellevue. Very much appreciated. More

We asked to apply a coupon at the time of payment. They said we have to apply the coupon before appointment only. said we have to apply the coupon before appointment only. More

I've been with them since 2006. So, that should say something, right? Jenness K. something, right? Jenness K. More

I’m very grateful for Michelle Amoa. She was very thorough and I appreciated her Communication and updates for all the repairs that needed to be done from an unexpected breakdown. She was able to ge thorough and I appreciated her Communication and updates for all the repairs that needed to be done from an unexpected breakdown. She was able to get my car ready for pick up 3days earlier then expected. Thank you Michelle More

The service was on time, friendly and efficient. The facility was open, bright and clean. facility was open, bright and clean. More

Quick and very professional. I really appreciated the fact that they were able to get everything processed in a timely manner and provided me with constant updates on the status of my vehicle. fact that they were able to get everything processed in a timely manner and provided me with constant updates on the status of my vehicle. More

I recently had a the vehicle check service performed on my 2014 BMW I-3.The service was excellent and four outstanding recall items were also spotted and repaired. I also received some pointers about rech my 2014 BMW I-3.The service was excellent and four outstanding recall items were also spotted and repaired. I also received some pointers about recharging frequency for the electric with a gasoline range extender type of drive, most helpful, especially since the manual is a bit opaque in places. The personnel were polite and efficient, I almost felt like I was in Bayern. The only problem I had was contacting the dealer for a service appointment. The one way that worked was the online reservation system, one that did not always appear on the website. Direct calls never were answered and the call-back system never resulted in a return call. I did have some questions as it was the first time the vehicle needed service and I was especially curious about the possibility of getting a loaner vehicle, which turned out to be unavailable. Long story short, excellent technical service and personnel, communications system needs work. More