BMW of Bellevue - Service Center

The service at Bellevue BMW is great. Professional, efficient and friendly. My service rep was helpful and kept to his word. Professional, efficient and friendly. My service rep was helpful and kept to his word. More

After the maintenance service, which included the installation of four new tires, my rear passenger-side wheel unexpectedly locked up due to a dislodged wheel balancing weight. They acknowledged it a installation of four new tires, my rear passenger-side wheel unexpectedly locked up due to a dislodged wheel balancing weight. They acknowledged it as a human error and promised a refund for the roadside assistance fee. Unfortunately, despite numerous inquiries, no refund has materialized, and it's a highly disappointing service experience. More

Very good and quick service with follow up, will come back next time. Thank you. back next time. Thank you. More

I always meet with the same service advisor which I appreciate. He knows the history, always very helpful and takes the time to understand my needs and no rushing. appreciate. He knows the history, always very helpful and takes the time to understand my needs and no rushing. More

From start to finish they were courteous and professional in dealing with my appointment for service in dealing with my appointment for service More

Afternoon freed up and requested to shift my service date left one-day. They were able to fit me in that day to knock out my service. Compliments to Ms. Janell Keller on her outstanding customer service and left one-day. They were able to fit me in that day to knock out my service. Compliments to Ms. Janell Keller on her outstanding customer service and accommodating me and my car’s needs. Thank you! More

Good service. Of course, its more expensive than non-dealers but that's true for all brands. It's worth the assurance that your car is in good hands. Of course, its more expensive than non-dealers but that's true for all brands. It's worth the assurance that your car is in good hands. More

Our experience was with service. We haven’t had the car back long enough to see if everything they fixed is good. But I can say the service staff was friendly and everything was done We haven’t had the car back long enough to see if everything they fixed is good. But I can say the service staff was friendly and everything was done when they said. Our overall experience to this point was good. We would recommend BMW of Bellevue WA service department as a good place to take your car. More

My service advisor, Aaron, was courteous, professional and friendly with me throughout the process getting my car serviced. and friendly with me throughout the process getting my car serviced. More

Awesome customer service! Shuttle driver Ken made my day with his sincere kindness. Jeanie was wonderful to work with. The car was ready ahead of time promised! Shuttle driver Ken made my day with his sincere kindness. Jeanie was wonderful to work with. The car was ready ahead of time promised! More