BMW of Bellevue - Service Center

Very good experience at the shop. Good communications and good work. Will recommend to my friends. good work. Will recommend to my friends. More

I had sensor issue spoke with Aaron; he made sure a vehicle was ready for me until mine was ready. Very friendly, accurate and reliable. vehicle was ready for me until mine was ready. Very friendly, accurate and reliable. More

I showed up at the dealer ship on time for service, the advisor was expecting me and he greeting me. we checked the car together for concerns I had then we start discuss the maintenance needed for the car. advisor was expecting me and he greeting me. we checked the car together for concerns I had then we start discuss the maintenance needed for the car. great service and advisor, I will go back for next service. More

Good service and constant communication during the service. I was provided with the options for the service, and got a discount on the work done.. service. I was provided with the options for the service, and got a discount on the work done.. More

Service advisory is very professional he took care of me and the job in my car is well done and the job in my car is well done More

Dealer did not provide services that were promised. I was told I would be getting an suv loaner but got a small enterprise rental compact. Long wait time for diagnostic. told I would be getting an suv loaner but got a small enterprise rental compact. Long wait time for diagnostic. More

The car was in the shop for multiple days. Minimum updake unless probed. The service department could not fix the problem. The car went in a clean condition but I got back a dirty car. unless probed. The service department could not fix the problem. The car went in a clean condition but I got back a dirty car. More

I would like to share a special call-out for Jennie, she has been helping me out with my car services for last few years. I must tell you that she is just awesome and really professional in getting things d has been helping me out with my car services for last few years. I must tell you that she is just awesome and really professional in getting things done with efficiency. She makes the difference in my experience with BMW from great to superb. You should let her know that I really appreciate her with everything she does at BMW Bellevue. More

I had a good experience bringing my car in for service. Everyone was friendly, the service was done in a timely manner Everyone was friendly, the service was done in a timely manner More

Bad experience with BMW service dept. in Bellevue. Brought my car in for an oil leak - they put it on a dolly and part of it flipped up and seriously scratched the bumper. They denied responsibility f Brought my car in for an oil leak - they put it on a dolly and part of it flipped up and seriously scratched the bumper. They denied responsibility for it so I had another shop fix it. Also, they were lax on informing me when the car was picked up. More