BMW of Birmingham

Genius Encore Mike did a wonderful job going back over the functions of many aspects in the car. During my performance delivery, some of these items were shown, bu Mike did a wonderful job going back over the functions of many aspects in the car. During my performance delivery, some of these items were shown, but due to so much information given at one time, I am certain that I had forgotten it. This review was so helpful to process it again and with a more hands on experience in a less restrictive environment. If I had any question, I felt very comfortable in asking my questions. More

Service Ed has worked with us for a long time and always provides excellent and professional service. He is well prepared in product knowledge and provided us Ed has worked with us for a long time and always provides excellent and professional service. He is well prepared in product knowledge and provided us with everything promised. We plan to use him again. More

Genius Encore Delivery So nice to get a phone call, setting up this appointment. Mike was at all times professional and pleasant. He answered all my questions and gave me so So nice to get a phone call, setting up this appointment. Mike was at all times professional and pleasant. He answered all my questions and gave me so much good information in a well organized way. More

Genius encore Mike was very helpful in reviewing the technology offering for my new X5. He is patient and takes the right amount of time to explain each feature. I Mike was very helpful in reviewing the technology offering for my new X5. He is patient and takes the right amount of time to explain each feature. I have a real understanding of what to do with media, navigation, communication and the overall operation including cruise control thanks to his guidance. Mike is a qualified professional. More

Service Advisor JoeLee Always polite, cheerful, quick response on all concerns related to the car. Professional ... Very knowledgable.... Communicates and show very interest Always polite, cheerful, quick response on all concerns related to the car. Professional ... Very knowledgable.... Communicates and show very interest to make sure your car is in better working order after service is completed. Also calls to follow to make sure you are satisfied with the service received. More

Genius appointment with Michael Matkosky for BMW x6 Mike Matkosky was fantastic! Very patient and super knowledgeable. Improved my capabilities to manage the BMW technology tremendously. Perfectly me Mike Matkosky was fantastic! Very patient and super knowledgeable. Improved my capabilities to manage the BMW technology tremendously. Perfectly met expectations of a service provided by a luxury auto dealer. More

Encore presentation for my Xdrive 35I Michael was very thorough in this second meeting concerning my car. He took what I already knew and expanded on it. I learned some shortcuts with vo Michael was very thorough in this second meeting concerning my car. He took what I already knew and expanded on it. I learned some shortcuts with voice recognition that will make my useage much more convenient. More

BMW - Kareem Battles and Michael Matkosky My overall experience with the staff at BMW of Birmingham has been a pleasant one. Starting with the salesperson Kareem Battles and later with Michael My overall experience with the staff at BMW of Birmingham has been a pleasant one. Starting with the salesperson Kareem Battles and later with Michael Matkosky. Mr. Kareem Battles was professional and clearly explained to me all my options.He was helpful and informative. I will recommend him to others interested in buying a BMW. My interaction with Michael Matkosky was professional and very pleasant. He provided very clear and succinct explanation of the features of my newly purchased car. I was very pleased to learn all the features offered in my car. I greatly appreciate his service. More

BMW Genius Michael Matkosky is Genius. Excellent follow up with new vehicle purchase. BMW Genius Michael Matkosky is truly the Bees Knees, very helpful. He is a wonderful addition to the b Excellent follow up with new vehicle purchase. BMW Genius Michael Matkosky is truly the Bees Knees, very helpful. He is a wonderful addition to the buying experience. Oleg Ghilan puts the "Customer" in Customer Experience Manager. An excellent representative of the BMW product. A pleasure to work with in an industry that can have stressful moments. I will be a repeat customer. More

The Genius Review Mr. Matkosky was very patient, polite and informative. I needed and appreciate his assistance. He deserves a raise! He is helping me respect my vehic Mr. Matkosky was very patient, polite and informative. I needed and appreciate his assistance. He deserves a raise! He is helping me respect my vehicle even more than before. More