BMW of Birmingham

Continue hi guys support Excellent service after vehicle purchased.. The follow up instruction added value to the vehicle by realizing more potential. The service on previous Excellent service after vehicle purchased.. The follow up instruction added value to the vehicle by realizing more potential. The service on previous viecle was excellent. More

Amazing customer service and sales staff. I bought my 1st BMW in 2014 and recently returned to purchase my 2nd BMW from Kareem Battles. Working with Kareem is by far the best car buying experi I bought my 1st BMW in 2014 and recently returned to purchase my 2nd BMW from Kareem Battles. Working with Kareem is by far the best car buying experience I have ever had. He is knowledgable and treats his clients with the utmost respect. Kareem will always be 'my BMW guy'. Following the recent purchase I had a meeting with a genius to show me all the cool features on the car. Michael Matkosky was very helpful and definitely gave me a better sense of the features of the vehicle. I could not be happier with my BMW experience. More

Great Experience Oleg and Mike make purchasing new BMW a very positive experience. Explained everything thoroughly and happily! Both are very proud of their product Oleg and Mike make purchasing new BMW a very positive experience. Explained everything thoroughly and happily! Both are very proud of their product and showed their enthusiasm for it. More

Easy Experience Oleg is a great combination of (i) extremely informative and helpful and (ii) low pressure sales pitch. His knowledge of the cars is very impressive, Oleg is a great combination of (i) extremely informative and helpful and (ii) low pressure sales pitch. His knowledge of the cars is very impressive, and he was very prompt and responsive to all my questions. The usual "back and forth" process was extremely efficient in this case, and there were no hidden numbers or games being played. I appreciated the up front approach by Oleg and Ron with the finance team at the dealership. It was all handled professionally, respectfully, and efficiently. More

Great Experience, Great Education After The Sale The sale was amazingly simple and low pressure with the help of Jason, Ron, and Mike. Was surprised and pleased with the "we can do that" attitude. The sale was amazingly simple and low pressure with the help of Jason, Ron, and Mike. Was surprised and pleased with the "we can do that" attitude. The follow through after the sale was amazing. Many thanks to Mike for the simple yet educational explanation of what the amazing BMW engineered machine is capable of. More

Great visit with the BMW Genius Learned a lot about my new BMW - great way to get the most out of this great vehicle! Mike was fantastic! I am glad I came for this visit. Learned a lot about my new BMW - great way to get the most out of this great vehicle! Mike was fantastic! I am glad I came for this visit. More

Great Experience Great experience buying my BMW - starting with Jason for the sale, Ron for the financial paperwork and finishing up with Michael - a true BMW Genius - Great experience buying my BMW - starting with Jason for the sale, Ron for the financial paperwork and finishing up with Michael - a true BMW Genius - to orient me to the new features of my car. Thanks to everyone there! More

Great Experience The sales experience was great with Ed Mcgehee. Friendly & knowledgeable and not pushy at all. Micheal Matkosky, the BMW Genius, was just that. He The sales experience was great with Ed Mcgehee. Friendly & knowledgeable and not pushy at all. Micheal Matkosky, the BMW Genius, was just that. He was completely knowledgeable about the car when I purchased it, and on my Encore visit he showed me a lot of capabilities I wasn't even aware the car had. Michael was ready to spend as much time as I needed and showed me the capabilities through actual examples. The Encore visit was very much worth it in my opinion. Much more worthwhile that I expected it to be, honestly. Love my new car, but looking forward to the next car I get at Birmingham BMW. More

The Best! Michael Matkosky was very patient and understanding with me. There were so many questions answered. Now I know how to manage my car. Michael Matkosky was very patient and understanding with me. There were so many questions answered. Now I know how to manage my car. More

My Service is Unprecedented When I came into BMW of Birmingham for the first time for service everything about my experience was professional and the service I had was exceptiona When I came into BMW of Birmingham for the first time for service everything about my experience was professional and the service I had was exceptional. From the time I called, the receptionist sent me to the appointment scheduler - promptly- they were courteous and professional. When I walked in the door, I was greeted by my advisor- who checked me in fast and got me in and out in record time! I waited for 1.5 hours for my first maintenance - which is amazing. I waited in a well maintained, clean facility. The coffee bar was clean and delicious. They had new magazines, TV, wifi, and a children's area for my 5 year old. I purchased a t-shirt, tag, and spare key in the gift shop/retail area. Jim and Ken helped me with a smile. I looked at the 2016 BMW's on the exquisite showroom floor and Bruce and Sherrie came to talk to me about them. The friendly service I have experienced at BMW is welcoming and warm. I will be here for a very long time because I plan on being a repeat customer. More