BMW of Birmingham

Chris Cole I'm very glad to have found Chris Cole. Many salesmen play games, waste time, and xxxxxx with numbers, especially at the last minute. Not Chris. We I'm very glad to have found Chris Cole. Many salesmen play games, waste time, and xxxxxx with numbers, especially at the last minute. Not Chris. We are able to sit down and hammer out an acceptable price. I never felt pressured or like I was being taken advantage of. Tom Williams has an asset in Chris. More

Great car buying experience. Best car buying experience I have ever had. I found the vehicle online and most communication and negotiation happened over the phone. Sales team were Best car buying experience I have ever had. I found the vehicle online and most communication and negotiation happened over the phone. Sales team were patient, friendly, and knowledgeable. I got a fair price on a great vehicle. I would recommend this dealership to friends and family. More

totally satisfied I am satisfied with the serviced I received from Parker .He made sure I had what I needed. Thanks for making my Birthday purchased a good one. I am satisfied with the serviced I received from Parker .He made sure I had what I needed. Thanks for making my Birthday purchased a good one. More

Very poor customer service I keep trying to contact the financial manger for a refund that they owe me . They will not even contact me back I have called for 3 days now and left I keep trying to contact the financial manger for a refund that they owe me . They will not even contact me back I have called for 3 days now and left voice mails . Very disrespectful and have also been waiting on this refund for now 3 months . More

BUYER BEWARE! I expressed interest in a certified pre owned BMW i3 vehicle that they have in their inventory. After negotiation on the price told me would not be a I expressed interest in a certified pre owned BMW i3 vehicle that they have in their inventory. After negotiation on the price told me would not be a CPO? I asked why it states right in there listing. Answers me bad its sold sorry? How the xxxx can you people run a business like this? Poor customer service all around! These guys don't appreciate your business. More

Great dealership and staff We've bought 2 cars here within the last 2 years. We have known Ed McGehee for several years and always come back to him any time we need a vehicle. H We've bought 2 cars here within the last 2 years. We have known Ed McGehee for several years and always come back to him any time we need a vehicle. He is knowledgeable, kind, honest and a good person. He always works to help us find what we are looking for. He makes the experience of car buying painless and enjoyable and it's a smooth transaction every time. We would recommend Ed to our friends and family. More

Excellent job Great experience buying x5 from beginning to end. Oleg Answered every question and went above and beyond during the entire process. Trade in and vehi Great experience buying x5 from beginning to end. Oleg Answered every question and went above and beyond during the entire process. Trade in and vehicle price went seemlessly. Highly recommended! More

Routine service maintenance Extremely helpful. I was quickly given a loaner while waiting for a part to be ordered and replaced in my car. Car was ready the next day, and I've ha Extremely helpful. I was quickly given a loaner while waiting for a part to be ordered and replaced in my car. Car was ready the next day, and I've had no problems. More