BMW of Birmingham

Sold Car Pam was very helpful. She explained the whole process and explained how everything would be taken care of with the bank and how it would be paid off. Pam was very helpful. She explained the whole process and explained how everything would be taken care of with the bank and how it would be paid off. It was a fast, quick, and easy process. More

Best Service of All Time! Jeannie is absolutely Amazing! She did a great job of explaining the features and functionality of the BMW I purchased. She showed me videos and provi Jeannie is absolutely Amazing! She did a great job of explaining the features and functionality of the BMW I purchased. She showed me videos and provided hands on demonstrations. I could not be happier with my purchase. If you despise a pushy sales person... Then Jennie is perfect for you!! She was so personable and friendly!! More

Excellent Jeannie was absolutely wonderful. We came in and purchased two BMW'S from Jeannie. She was very friendly and helpful and answered all of our questions Jeannie was absolutely wonderful. We came in and purchased two BMW'S from Jeannie. She was very friendly and helpful and answered all of our questions. We would highly recommend her to anyone interested in purchasing a BMW. Thanks Jeannie. Rob and Patricia Withers More

Oleg Ghilan We want to commend Mr. Oleg Ghilan for his professionalism and excellent customer service. He worked with us until we found the car and deal that we n We want to commend Mr. Oleg Ghilan for his professionalism and excellent customer service. He worked with us until we found the car and deal that we needed. More

I had shopped around and Jeannie is #1. Christmas is a stressful time for me to go car shopping, but Jeannie and the entire staff at Tom Williams made it a wonderful experience:) The car dr Christmas is a stressful time for me to go car shopping, but Jeannie and the entire staff at Tom Williams made it a wonderful experience:) The car drives like a dream and thanks to Jeannie, I really feel I am in control of its many attributes. I am sending you all my friends and family! Merry Christmas y'all. More

Seamless, stress-free experience from start to finish! I simply could not be happier about my car purchasing experience! I received thorough, professional, courteous treatment while utilizing my time effic I simply could not be happier about my car purchasing experience! I received thorough, professional, courteous treatment while utilizing my time efficiently. I can't think of anything they could improve on! More

Great great great Wow by far the best car buying experience I've ever had!! Jeanie was waiting for me and my husband out front, along side with the 2 vehicles we reques Wow by far the best car buying experience I've ever had!! Jeanie was waiting for me and my husband out front, along side with the 2 vehicles we requested to view. We were immediately impressed. She had a great personality and positive attitude. She was very knowlegeble about the vehicle she was selling. We were so pleased we didn't even have to see the second vehicle! We were sold on the first one!! We love our new vehicle!! Thank you so much Jeanie More

Excellent Customer Service and Professionlism I just bought a car from Tom Williams BMW and my Client Advisor was Parker R. The entire car buying experience was awesome. Parker had exceptional pro I just bought a car from Tom Williams BMW and my Client Advisor was Parker R. The entire car buying experience was awesome. Parker had exceptional professionalism and was very kind during the entire process. He made the car buying process very easy and fast. He is very knowledgeable about the car too. I will say that among so many car buying process over the years, this was the best. If you buying a car at Tom Williams,i would recommend you ask for Parker R! More

Damaged exterior paint They replaced smg pump and added unexpected scratches and deep deforms and dings to hood of vehicle. Purchased vehicle cause test drive & beautiful ex They replaced smg pump and added unexpected scratches and deep deforms and dings to hood of vehicle. Purchased vehicle cause test drive & beautiful exterior paint.. Now it's ruined yet they claim they can fix although indentations are beyond clear coat . Finance Mgrs don't return calls . There mission s to sell a vehicle after that they could care less. Sterling (service advisor) genuinely cares & is concerned but don't trust the majority of employees who build relationships on undermining customers. BEWARE ...M6 Fury?? More