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BMW of Birmingham
Irondale, AL
423 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 423 reviews
February 10, 2016
Great dealership and staff We've bought 2 cars here within the last 2 years. We have known Ed McGehee for several years and always come back to him any time we need a vehicle. H We've bought 2 cars here within the last 2 years. We have known Ed McGehee for several years and always come back to him any time we need a vehicle. He is knowledgeable, kind, honest and a good person. He always works to help us find what we are looking for. He makes the experience of car buying painless and enjoyable and it's a smooth transaction every time. We would recommend Ed to our friends and family. More
by MichaelKalaiLynam
Employees Worked With
Ed McGehee
February 09, 2016
Excellent job Great experience buying x5 from beginning to end. Oleg Answered every question and went above and beyond during the entire process. Trade in and vehi Great experience buying x5 from beginning to end. Oleg Answered every question and went above and beyond during the entire process. Trade in and vehicle price went seemlessly. Highly recommended! More
by James3030
Employees Worked With
Oleg Ghilan
February 04, 2016
Routine service maintenance Extremely helpful. I was quickly given a loaner while waiting for a part to be ordered and replaced in my car. Car was ready the next day, and I've ha Extremely helpful. I was quickly given a loaner while waiting for a part to be ordered and replaced in my car. Car was ready the next day, and I've had no problems. More
by CCMATT
Employees Worked With
JoLee McMurry
February 03, 2016
The Biggest Mistake of my life For everyone even considering taking their car to get serviced here you better think twice or say a prayer, because it is NO telling what the end resu For everyone even considering taking their car to get serviced here you better think twice or say a prayer, because it is NO telling what the end result will be with your BMW before you leave. Take heed and Think twice... Good Luck! More
by Truth
Employees Worked With
Chris Teal
February 01, 2016
Jeannie made buying a car a stressless pleasure! I pretty much purchased my car online because of Jeannie's help. For her to be able to give me absolute answers to some of my questions about the car I pretty much purchased my car online because of Jeannie's help. For her to be able to give me absolute answers to some of my questions about the car I wanted, she would go to the car, take pictures and call, text or email me. She was always available and quick to respond. Before I arrived, we had completed most of the purchase electronically. When I got there, my car was beautifully packaged, ready and waiting for me. She was very knowledgable and could answer any question about the car and connected me to all the right people for future questions. Then she sent me a reminder to make my first call to BMW Assist. She was the best sales rep I've worked with and I had made inquiries at about 4 other BMW Dealerships. Also Brooke assisted me with all of the financials and she was very patient, very knowledgeable and clearly explained all of the options. More
by BMW335andX5
Employees Worked With
Brooke Moseley, Jeannie Swan
January 26, 2016
Sold Car Pam was very helpful. She explained the whole process and explained how everything would be taken care of with the bank and how it would be paid off. Pam was very helpful. She explained the whole process and explained how everything would be taken care of with the bank and how it would be paid off. It was a fast, quick, and easy process. More
by Tbox74
Employees Worked With
Pam Davani
January 19, 2016
Best Service of All Time! Jeannie is absolutely Amazing! She did a great job of explaining the features and functionality of the BMW I purchased. She showed me videos and provi Jeannie is absolutely Amazing! She did a great job of explaining the features and functionality of the BMW I purchased. She showed me videos and provided hands on demonstrations. I could not be happier with my purchase. If you despise a pushy sales person... Then Jennie is perfect for you!! She was so personable and friendly!! More
by Kishana
Employees Worked With
Brooke Moseley, Jeannie Swan
January 12, 2016
Excellent Jeannie was absolutely wonderful. We came in and purchased two BMW'S from Jeannie. She was very friendly and helpful and answered all of our questions Jeannie was absolutely wonderful. We came in and purchased two BMW'S from Jeannie. She was very friendly and helpful and answered all of our questions. We would highly recommend her to anyone interested in purchasing a BMW. Thanks Jeannie. Rob and Patricia Withers More
by Rob and patricia
Employees Worked With
Jeannie Swan
January 09, 2016
Great Experience We have done business with TW-BMW for 10+ years. Jeannie Swan and the entire team was excellent. Because of Jeannie and her dedication to her custom We have done business with TW-BMW for 10+ years. Jeannie Swan and the entire team was excellent. Because of Jeannie and her dedication to her customers - this was by far the BEST experience yet. Love the car. Jeannie thank-you for all of her help. As always we highly recommend Tom Williams BMW. TW BMW is fortunate to have Jeannie on staff. More
by frankie/janet wallis
Employees Worked With
Brooke Moseley, Jeannie Swan
January 07, 2016
Oleg Ghilan We want to commend Mr. Oleg Ghilan for his professionalism and excellent customer service. He worked with us until we found the car and deal that we n We want to commend Mr. Oleg Ghilan for his professionalism and excellent customer service. He worked with us until we found the car and deal that we needed. More
by MCN
Employees Worked With
Oleg Ghilan
