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BMW of Birmingham

Irondale, AL

4.2
422 Reviews
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1000 Tom Williams Way

Irondale, AL

35210

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Showing 422 reviews

December 04, 2015

Seamless, stress-free experience from start to finish! I simply could not be happier about my car purchasing experience! I received thorough, professional, courteous treatment while utilizing my time effic More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Ghilan
December 02, 2015

Great great great Wow by far the best car buying experience I've ever had!! Jeanie was waiting for me and my husband out front, along side with the 2 vehicles we reques More

by mata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 30, 2015

Excellent Customer Service and Professionlism I just bought a car from Tom Williams BMW and my Client Advisor was Parker R. The entire car buying experience was awesome. Parker had exceptional pro More

by Beemer328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Rosenberger
November 29, 2015

Damaged exterior paint They replaced smg pump and added unexpected scratches and deep deforms and dings to hood of vehicle. Purchased vehicle cause test drive & beautiful ex More

by Alabama M6 Fury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brooke Moseley, Sterling Scott, Chris Teal
November 19, 2015

Great Experience!!! Jeannie was great from beginning to end. We enjoyed out time with her and learned a lot about the new vehicle we were getting. And also about BMW in More

by crazyjane1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett, Jeannie Swan
November 16, 2015

Great job, Jeannie and Brooke! Jeannie kept me informed as my car went through production, shipping, arrival, and prep. She made my acceptance day special. Brooke made the fin More

by CG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Moseley, Jeannie Swan
November 13, 2015

The Pinnacle of Customer Service I had the most pleasant experience at Tom Williams BMW. I purchased a used car that was actually on the MINI lot, but it was listed on the BMW lot. Th More

by Cupcakesgmommy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Jolly
November 07, 2015

Fast and painless experience I found a vehicle I was interested in online. I filled out the form and was contacted by Tom Williams BMW. Unfortunately the salesperson I was origina More

by drstapleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie Swan
November 04, 2015

Pleasant car buying experience The used car buying experience was pleasant and hassle free. The car is car is great. Very nice car for a fair price. Parker Rosenberger was very help More

by Harry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Moseley, Parker Rosenberger
October 30, 2015

Great service and follow up I went in to check on my service indicator displaying. Turns out it was displaying in error and I only required a computer reset. I was given a fair e More

by Maaf32
Recommend Dealer
Yes
Employees Worked With
Jolee
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