BMW of Birmingham

Excellent Customer Service Found the perfect car once again at Tom Williams. Great price!!! :) we are very satisfied with our Honda thanks to "Catherine" that always helps us fi Found the perfect car once again at Tom Williams. Great price!!! :) we are very satisfied with our Honda thanks to "Catherine" that always helps us find our perfect cars...Shes AMAZING! More

BEST CUSTOMER SERVICE EVER I don't have enough kind words to say about the service staff!! I brought my car in for only an oil change! Jolee was AMAZING! So helpful! The entire I don't have enough kind words to say about the service staff!! I brought my car in for only an oil change! Jolee was AMAZING! So helpful! The entire staff went out of the way to assure my car was serviced appropriately and quickly!! I had a stain on my back seat, and Jolee IMMEDIATELY sought staff to assist and made sure to go above and beyond to assist me. And, they were able to remove the stain!! I have NEVER had the quality of service that I received at BMW!! Hands down best dealership!! More

Superior service from Sterling Scott! Sterling Scott, my service advisor, is one of the many reasons that I return to Tom Williams BMW for all of my purchases and service needs. Sterling Sterling Scott, my service advisor, is one of the many reasons that I return to Tom Williams BMW for all of my purchases and service needs. Sterling is always courteous, professional, and knowledgable. Good service is easy to find but superior service that exceeds all expectations is not and that is exactly what Sterling and his team provide each and every time that I visit. I just want to say THANK YOU to Sterling and the service team at Tom Williams for always going the extra mile and making me feel like a valued and important customer!!! Sterling, you are the best! More

AMAZING Pam Davani is ABSOLUTELY the BEST car salesperson I have ever experienced. She is genuinely interested in others and listens carefully to try to match Pam Davani is ABSOLUTELY the BEST car salesperson I have ever experienced. She is genuinely interested in others and listens carefully to try to match your needs. Pam will search high and low to find the right vehicle and follow up accordingly. She is simply AMAZING! -- Debbie Brokaw More

Amazing service and outstanding experience I recently purchased my first BMW. I went in not really expecting to get my new vehicle that day, but Jeannie was wonderful, extremely pleasant and v I recently purchased my first BMW. I went in not really expecting to get my new vehicle that day, but Jeannie was wonderful, extremely pleasant and very knowledgeable. I felt like Jeannie went above and beyond to make sure I understood all the amazing features of my new vehicle. Her patience during the buying process was great. She did everything good to get me the best deal possible. Her follow up after the sale has also been amazing. Everyone at Tom Williams BMW went above and beyond to make this an incredible experience. I will strongly recommend Tom Williams BMW and Jeannie Swan to all in the market for a car! More

Will Use Her Again I went in not really expecting to get my next vehicle, but Jeannie was wonderful. She did everything that she good to get me the best deal possible f I went in not really expecting to get my next vehicle, but Jeannie was wonderful. She did everything that she good to get me the best deal possible for a vehicle my family and I love. She was diligent and helpful in meeting the terms that were best for me. When we finally signed on the vehicle, my family was with me, that includes three young children. The signing process can be lengthy, but she made the time enjoyable and comfortable for my kids and I appreciate that. I will definitely be using Tom Williams BMW again for my next car purchase, particularly Jeannie. The overall experience was great. More

Amazing I called dealership yesterday & gave Pam an idea of what I wanted.. She & Jason delivered me the perfect car today.... Thank you both a an amazing exp I called dealership yesterday & gave Pam an idea of what I wanted.. She & Jason delivered me the perfect car today.... Thank you both a an amazing experience... More

Great Experience! Cannot thank Tom Williams BMW and Oleg for helping me buy my first BMW. I could not be any happier. Hope to have a BWM for a long time! Cannot thank Tom Williams BMW and Oleg for helping me buy my first BMW. I could not be any happier. Hope to have a BWM for a long time! More

Outstanding experience! We recently purchased our third BMW. Jeannie Swan was our sales advisor for the last two purchases. She makes buying a car exciting and as hassle-fr We recently purchased our third BMW. Jeannie Swan was our sales advisor for the last two purchases. She makes buying a car exciting and as hassle-free as possible, We felt like Jeannie went above and beyond to make sure we understood all the amazing features of our new vehicle. We will strongly recommend Tom Williams BMW and Jeannie Swan to our family and friends! More

Amazing Jeannie Swan made car buying a pleasure. She has a dynamic personality and top notch knowledge about the BMW. I would strongly recommend her if you're Jeannie Swan made car buying a pleasure. She has a dynamic personality and top notch knowledge about the BMW. I would strongly recommend her if you're in the market for a car! More