BMW of Birmingham

Very Knowledgeable Jason Eldridge was very knowledgeable and professional. It was a pleasurable business transaction and I can most definitely recommend this dealership Jason Eldridge was very knowledgeable and professional. It was a pleasurable business transaction and I can most definitely recommend this dealership and Jason to friends and relatives. More

Great car/great service Everybody knows that buying a car is a horrible process and car salesmen are terrible. Guess what. That wasn't the case this time. Shane McRay was kno Everybody knows that buying a car is a horrible process and car salesmen are terrible. Guess what. That wasn't the case this time. Shane McRay was knowledgeable on his product and went beyond what I have come to expect a car salesman to do. I am very happy with my experience at Tom Williams BMW. More

Friendly and helpful service Lawrence provides considerate and thorough service. He's an asset to the dealership. I highly recommend him and look forward to working with him again Lawrence provides considerate and thorough service. He's an asset to the dealership. I highly recommend him and look forward to working with him again. More

Very helpful Lawrence was friendly, prompt & thorough with all my service needs! I appreciated his attention to the details of my service needs. And he followed Lawrence was friendly, prompt & thorough with all my service needs! I appreciated his attention to the details of my service needs. And he followed up with me the next day to be sure everything was good. More

"Great Service is Not Lost Art" Just want to thank Pam for going above and beyond to provide exceptional service. She took personal responsibility for a concern I had, made sure I g Just want to thank Pam for going above and beyond to provide exceptional service. She took personal responsibility for a concern I had, made sure I got the information needed ASAP and followed up to make sure I was happy. Committed employees are invaluable assets to any operation; Tom Williams has such an employee in Pam. More

Extraordinary Service Just a quick shout out to my service tech, Sterling. This guy goes above and beyond every time I have a service need. Straightforward and honest, he d Just a quick shout out to my service tech, Sterling. This guy goes above and beyond every time I have a service need. Straightforward and honest, he doesn't sugarcoat or blow smoke. He gives me the information that I need and excellent advice with decisions that I have to make. The entire service department always impresses. It's a pleasure dealing with these professionals. I highly recommend doing business with Sterling and his guys. More

AWESOME!!!! Bought a Dodge Ram from Jeannie and could not have had a better experience. She was able to get everything taken care of, including our trade in proc Bought a Dodge Ram from Jeannie and could not have had a better experience. She was able to get everything taken care of, including our trade in processing BEFORE we ever made it to the lot. Would recommend anyone looking to buy a vehicle make sure they get in touch with Tom Williams and specifically that they deal with Jeannie Swan!! More

Very happy with the support Tom Williams BMW provides Tom Williams BMW has given great support with our car. Very happy with the whole experience. Will tell my friends. Shane did everything he could to Tom Williams BMW has given great support with our car. Very happy with the whole experience. Will tell my friends. Shane did everything he could to make my experience satisfying. More

Great experience with excellent communication!!! We recently had an unscheduled repair on our X5. Al was great through the whole process, making sure to present us with detailed repair options. Throu We recently had an unscheduled repair on our X5. Al was great through the whole process, making sure to present us with detailed repair options. Throughout the process, he remained patent as we decided how to proceed. Great experience! More

Outstanding Car Buying Experience!!! Jeannie Swan and her whole team made this whole transaction easy and enjoyable.. They did an outstanding job and I will buy from them again.. Steve Jeannie Swan and her whole team made this whole transaction easy and enjoyable.. They did an outstanding job and I will buy from them again.. Steve Bissell Huntsville, Al More