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BMW of Birmingham

Irondale, AL

4.1
418 Reviews
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1000 Tom Williams Way

Irondale, AL

35210

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Showing 418 reviews

February 16, 2015

An Amazing Automobile Purchase An awesome experience, my son spoke with Zac and when I arrived at the dealership he had the perfect automobile for me, a BMW 320i in the most amazing More

by lstarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Durler
February 16, 2015

Excellent experience I approached the dealership with apprehension. I had been to several other dealerships and had been given little time or attention. Chris Cole met me More

by Hszymela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scanlon, Cy Cyphers, Chris Cole
February 16, 2015

BHM BMW pre owned experience. I had a great buying experience from this dealership. Zac Grissett was a pleasure to work with when purchasing my BMW. Zac picked me up at the BHM air More

by Fla737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cy Cyphers
February 13, 2015

Worst customer experience Ever After Tom Williams Bmw drove crazy to come back to the dealership for 2nd delivery,they have a guy that spoke broken English,go over the car with me. More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
And the guy named isn't on the list imagine that
Feb 27, 2015 -

BMW of Birmingham responded

Dear Ronald, Thank you for taking the time to provide us with your feedback, as a valued customer your satisfaction is extremely important to us. I would like to apologize for any issues you may have run into during your encore delivery and offer you my personal assistance in order to resolve this issue. Please feel free to contact me at your earliest convenience. I can be reached at 205-443-8626. Thank You Robert Fowler General Sales Manager Tom Williams BMW

February 13, 2015

Excellent dealership Everyone did an exceptional job. I have been dealing with this dealership since 1984 and this may be the best group they have assembled. Chris Cole wa More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cy Cyphers, Chris Cole
February 12, 2015

Car sale. Zac assisted me in selling your dealership my Mercedes-Benz. I was impressed with the attention to detail and his reassurance that I was well informe More

by Rey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 09, 2015

Satisfied Customer Both Karreem and Zac were extremely helpful and very knowledgeable. Overall it was a great experience. I will definitely recommend Tom Willaims to all More

by live4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karreem Battles
February 08, 2015

He is a awesome dealer! He is one of the best dealer i have ever met! I'm sure if i have the possibility to business again i would make more deals with him. He really helped More

by Ziming
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Parker Rosenberger
February 08, 2015

Purchased new car Dealership and more specifically sales manager, Ed McGehee, were very informed about products, very helpful in making our selection of a vehicle to me More

by Mike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Durler, Ed McGehee
February 07, 2015

Karreem Battles Mr. Battles was an awesome client advisor. He made sure what we needed was given. Thanks to him I will recommend to others!!! Job well done!!! Satisfi More

by jas09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karreem Battles
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