BMW of Birmingham

I was considering several vehicles until I met Jason Eldridge at Tom Williams BMW. I had never driven or owned a luxury car before and was apprehensive. Jason was enthusiastic, positive, and made me f Eldridge at Tom Williams BMW. I had never driven or owned a luxury car before and was apprehensive. Jason was enthusiastic, positive, and made me feel like I was making a good decision in purchasing an X3. He spent several hours with me on the lot and in the vehicle, explaining vehicle differences in body and technology. I was instantly impressed with the workmanship of the vehicle as well as the way it handled on the road. Once we selected a vehicle, Jason stayed with me, giving me his 100% undivided attention, to make sure I understood all the amenities. Before the morning was through, I owned the X3. I have purchased several cars in the past and must say that Tom Williams' purchasing process was quick and easy. As a single female, I had many questions but all were all answered to my satisfaction. There was no haggling over price and I felt no pressure or rush from any of the employees to purchase the car. How nice! I was introduced to the service dept., the general manager, and also given a tour of the facilities. It was a great experience. More

We visited the dealership to take advantage of the car care clinic. While there we met Jason. We found him to be friendly and very knowledgeable. He listened to what we would like in a new car if we de care clinic. While there we met Jason. We found him to be friendly and very knowledgeable. He listened to what we would like in a new car if we decided to trade. Jason explained all the new features including the four cylinder engine in which we were interested. Jason showed us several cars that might interest us. He had our 2008 appraised and helped us negotiate a price with which we were comfortable. Jason then spent time with us explaining and demonstrating how the updated features worked. He was patient and answered all our questions and invited us to come back to see him with any more questions after driving the car. We were highly impressed with Jason. More

Jason exceeded my expectations in all regards. He went over and beyond what any sales representative has ever done. He listened carefully to want I was looking for and found exactly what I really wanted. over and beyond what any sales representative has ever done. He listened carefully to want I was looking for and found exactly what I really wanted. I would always want to do business with Jason in the future. Janice More

Our experience was very pleasant. Jason was very knowledgable, courteous & detail oriented. I would definitely recommend the dealership & will be a repeat customer. Thanks for making our purchase knowledgable, courteous & detail oriented. I would definitely recommend the dealership & will be a repeat customer. Thanks for making our purchase a success! More

Jason was very knowledgable and non pressuring. The car drove very nicely. We are in the market for a diesel. Hopefully, we will purchase a BMW in the next year. drove very nicely. We are in the market for a diesel. Hopefully, we will purchase a BMW in the next year. More

I worked with Jason about an Audi or BMW and after seeing their massive inventory I was torn between the two. Very extensive product knowledge! After speaking with Jason, I am leaning more towards the BMW. S their massive inventory I was torn between the two. Very extensive product knowledge! After speaking with Jason, I am leaning more towards the BMW. Super friendly staff and very knowledgeable. More

***** Five-Stars to Jason Eldridge My experience with ***** Five-Stars to Jason Eldridge My experience with Tom Williams was exceptional due to my salesperson, Jason Eldridge. Jason made the experienc ***** Five-Stars to Jason Eldridge My experience with Tom Williams was exceptional due to my salesperson, Jason Eldridge. Jason made the experience as nice and smooth as it could be. He worked with us as a customer and meeting my needs. He met every expectation regarding the vehicle, price, service, customer service, financing, features, etc. I would certainly recommend Jason and Tom Williams to others. I give Jason five-stars for the customer friendly approach. And for the sales experience, knowledge of the product, time, demonstration of the vehicle, patience and professionalism he exemplified. Great job Jason! Much continued success! More

It was a pleasant experience from start to finish. We appreciated the personal attention that we received and the dealership's willingness to search for the car that we desired. appreciated the personal attention that we received and the dealership's willingness to search for the car that we desired. More

Great Experience. We looked at a few dealerships before we decided to purchase from Tom Williams. Jason, our salesman, was very knowledgeable, professional and worked hard to make sure that we were satisfi we decided to purchase from Tom Williams. Jason, our salesman, was very knowledgeable, professional and worked hard to make sure that we were satisfied. The service and attention at Tom Williams are unmatched. Highly Recommend! More

Pierre was extremely patient as we worked through the shopping, test drive, and transaction experience over a period of two days. Pierre worked with my husband to work out the details on the purchase of shopping, test drive, and transaction experience over a period of two days. Pierre worked with my husband to work out the details on the purchase of the vehicle on a Thursday and was very patient when we waited to purchase the vehicle until the next day, so that I could test drive the vehicle also. The test drive was low pressure and relaxed, and he took me on a route to ensure I really got a good feel for the vehicle, both on the road and highway. When we were ready to finalize the details, he was ready for us with the appropriate paperwork to ensure a streamlined process. More